About Us

Vensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution” headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .

Position Summary

Under limited supervision, with independent judgment and decision-making the Human Resources Specialist is responsible for working closely with employees and managers on Human Resource (HR) related matters. Proactively consult and regularly follow-up with managers to develop, implement and monitor HR related deliverables. Identify legal requirements affecting HR functions and ensure policies, procedures and actions are in compliance. Mentors team members and assists with career development.

Essential Duties and Responsibilities

• Partner with management at all levels to improve work relationships, build morale and increase productivity and retention.
• Identify legal and regulatory compliance concerns related to employee relations and partner with managers to conduct employee coaching, counseling, reduction in force decisions, termination analysis
• Manage and resolve complex employee relations issues and conduct effective, thorough, and objective investigations
• Escalate complex issues and follow through to resolution, ensuring appropriate communication to all involved parties.
• Respond to employee inquiries and provide guidance to employees on HR policies, procedures, laws, and standards in a timely and professional manner.
• Monitor and respond to HR inbox within the required response time.
• Process new hire paperwork, transfers/promotions and terminations and update PRISM accordingly.
• Process and review background checks in accordance with company standards.
• Prepare job descriptions and department career paths.
• Performing job evaluations and job analyses.
• Conduct and analyze compensation surveys.
• Process performance reviews, salary increases and disciplinary actions in a timely manner and within approval authorization.
• Process leaves of absence in accordance with company policy and in compliance with FMLA, ADA and applicable federal, state and local laws.
• Assist with developing, implementing, supporting, and reviewing HR department initiatives, policies, procedures, and systems.
• Properly and timely document all employee related interactions.
• Conduct exit interviews.
• Review positions to determine FLSA compliance and conduct FLSA audits.
• May assist with processing UI and Workers Comp claims.
• Mentor Employee Experience team members and assists with career development.
• Attend webinars, seminars and other trainings to stay up to date on laws and best practices.
• Projects and other duties as assigned by supervisor.

Knowledge, Skills, and Abilities

• Demonstrated knowledge and experience in Human Resources best practices with emphasis on employee relations as well as related federal, state and local laws and regulations required. Understanding of multi-state employment laws preferred.
• Working knowledge of multiple human resource disciplines, including, employee relations, organizational diagnosis, performance management, recruitment, compensation and benefits.
• Strong verbal and written communication skills and interpersonal effectiveness at all levels in the organization and across cultures
• Adheres to KPIs and SOPs according to guidelines established
• Ability to apply change management initiatives to assist in business transformation.
• Must use logic and reasoning to make immediate decisions under pressure or tight deadlines.
• Ability to make proper judgment calls when presented by a situation/problem.
• Strong sense of business ethics including the ability to handle confidential information appropriately.
• Able to effectively manage multiple projects and attend to daily HR matters while maintaining focus and follow through on issues until resolved and delivering results as committed.
• Ability to make recommendations to effectively resolve escalations by using judgment that is consistent with the standards, practices, policies, procedures, regulations and/or government law.
• Demonstrated proficiency in conducting root cause analysis and strong problem solving and decision-making skills.
• Ability to research and analyze various types of data.
• Ability to prioritize and efficiently execute a high volume and broad scope of tasks within tight deadlines, competing demands and changes in the work environment.
• Ability to deal with frequent interruptions, changes, delays or unexpected events.
• Strong organizational, analytical, and problem-solving skills.
• Demonstrated ability to learn quickly.
• Ability to collaborate with others.
• Demonstrated ability to consult effectively with all levels of management with multiple conflicting priorities.
• Ability to establish credibility, be decisive and be able to recognize and support the organization's preferences and priorities

Education & Experience

• BA degree in Human Resources, Business Administration or a related field or equivalent work experience is required.
• Minimum of five years of related Human Resources experience required.
• Demonstrated knowledge and experience in Human Resources best practices with emphasis on employee relations as well as related federal, state and local laws and regulations required.
• PHR, SPHR, SHRM-CP or SHRM-SCP certification preferred.
• Consulting experience and/or PEO experience preferred.
• Proficiency with Microsoft Office software (Outlook, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed. PRISM experience preferred.