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Implementation Training Coordinator

Ventura Solutions LLC

Implementation Training Coordinator

Saint Louis, MO
Full Time
Paid
  • Responsibilities

    Are you interested in working at an innovative Medical Device/Pharmaceutical company?

    Position Summary:

    The contractor will enable support and efficient onboarding onto Scientific Informatics systems (e.g. LabWare, Empower) through keeping training materials up to date, delivering effective training and communication, and end user support. The contractor will further support information security awareness efforts and enable our innovation program with effective communication of campaigns through a variety of communication channels (Including 0365 office tools like SharePoint, Yammer and Teams as well as physical posters and esignage).

    Roles & Responsibilities:

    • Keep training materials up to date.
    • Oversee creation of training deliverables.
    • Deliver effective training and communication.
    • Negotiate training schedules.
    • Maintain training metrics and conduct surveys to make informed decisions on training program progress.
    • Resolve user interface issues and escalate to technical team if needed.
    • Coordinate the communication of timelines and status of training completion to appropriate organization.
    • Develop Training Deliverables based on information from policies and user input.
    • Deliver Super User Training.
    • Deliver End User Training.
    • Continuous improvement of training material.
    • Coordinate Information Security Awareness events and material distribution.
    • Perform site information security sweeps.
    • Keep SharePoint sites up to date.
    • Organize materials for Innovation events and distribute materials.
    • Triage and coordinate closure of support tickets.
    • Maintain and communicate FAQs and Known issues.
    • Manage creation and distribution of impactful tips and tricks for the applications.
    • Manage and distribute Information Awareness Materials.
    • Provide continuous maintenance of SharePoint and Yammer sites.
    • Escalate issues as needed.

    Qualifications:

    • BA (communications focused, minor in science based OK) - entry level (prefer some type of internship/part-time work, etc.)
    • Associates accepted with 2+ years full time work experience.

    Location: St. Louis - MO

    Employment Type: 12 months’ contract as W2 Employee with benefits.

    Benefits:

    • Choice of medical, dental, and vision plans.
    • Paid vacation time.
    • Competitive hourly rate.

    This is a great opportunity and we're looking to fill this role with the right person. If you are ready to embark on an amazing new career opportunity, APPLY RIGHT NOW!

    About Ventura Solutions:

    Ventura Solutions is a rapidly growing medical device and pharmaceutical staffing, consulting, and training firm. Our extensive industry expertise in medical device, pharmaceutical, and combination products along with an exceptional talent pipeline make us a top choice for a wide range of projects. We also offer great benefits which enable us to attract and retain top talent in the medical device, pharmaceutical, and combination products space. For more information and other job opportunities visit us at ventura-solutions.com

    Equal Opportunity Employer Minorities/Women/Veterans/Disabled