Hybrid position. Must live in the Indianapolis area.

Pay: $36.29/hour

In this role you will:

• Possess working knowledge of the parameters of information contained in provider source documents.
• Maintain standard production and standard accuracy rate on assigned tasks.
• Manage data exporting and importing across database systems, including experience with Tableau and
  excel.
• Comprehend and apply moderately complex procedures involved in the data screens.
• Be detailed oriented; follow-up thoroughly on assigned tasks and projects.
• Inform Manager on status of tasks through progress reports.
• Manage and update the resources in the Mobile App and entire database to update provider capacity.
• Resolve discrepancies in source documents prior to entering by referring to procedures in program area
  and/or consulting with the Helpline Manager.
• Utilize database system to add, update, and maintain the resource providers active.
• Assist in producing caller data reports by various filters such as referrals, call type, needs, providers, etc
  within our database.

Requirements:

• Minimum of two years working with database management systems or in a related field is preferred.
• Associate's/Bachelor's degree in Human Services, Information Technology, Informatics or a related program.
• One year of working knowledge and relevant database experience with AIRS training.
• Excellent logical and analytical skills; ability to make decisions regarding data entry information within
  specific program area of work.
• Highly proficient in the use of Microsoft Office 365, specifically with Excel and database software.
• Knowledge of Information and Referral (I&R) standards.
• Knowledge and/or certification of AIRS (Alliance of Information and Referral Systems) standards.