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Digital Account Manager

Vericast

Digital Account Manager

Raleigh, NC
Full Time
Paid
  • Responsibilities

    Job Description

    Vericast is looking to add a Digital Account Manager to their team!

    Account Management is the core of our customer’s experience. This team provides consultative solutions that maximize value and results for their business and growth for our company. Through strategic planning of additional new products and targeting, they scale existing accounts and ensure seamless and continuous support/guidance that deliver as expected.

    The Digital Account Manager position oversees the development and implementation of the post-sale Digital campaign process (from insertion order to invoice), while contributing to its strategic direction. This includes daily Account Management tasks and a focus on upsell/resell and overall client health.

    KEY DUTIES/RESPONSIBILITIES

    ** Account Growth**

    • Demonstrates a solid understanding of the Client's business and actively seeks opportunities for further account development.
    • Performs strategic account planning, based on insights, client objectives/KPIs and Valassis' product suite and capabilities.
    • Participates in the development and delivery of campaign insights, recommendations, and additional budget opportunities to clients.
    • Develops overall Client Strategy through collaboration with Sales, Media Strategy and Operations colleagues.

    ** Executional Excellence & Client Service**

    • Single point of contact for Client, Sales, & Operations.
    • Accountable for seamless campaign execution.
    • Provides internal focus responsibilities such as ensuring campaigns, reports and projects are functioning properly – escalate improvements to tools and process as needed.
    • Maintains solid knowledge of Company capabilities; is at ease answering questions from Sales team and Clients regarding capabilities and product offerings.

    ** Team/Employee Development**

    • Participates in role and team trainings, proactively shares feedback/ideas for the betterment of the AM role.
    • Communicates with Account Supervisor to manage bandwidth and workload, ensuring tasks and assignment deadlines are always 100% met.
    • Actively participates in helping to drive incremental revenue in order to meet team and company revenue goals and sharing successes across team members.
  • Qualifications

    Qualifications

    EXPERIENCE

    • Bachelor's degree (Preferred)
    • 2+ years of experience in strategic Account Management. Digital Media industry experience, including digital display, measurement and strategic account planning experience is a plus.

    KNOWLEDGE/SKILLS/ABILITIES

    • Excellent communications skills, including the ability to produce exceptional work (written, PowerPoint, Excel, etc.) independently and efficiently.
    • Ability to excel in a highly dynamic, fast-paced environment that requires a fast learner and flexible thinker.
    • Detail-oriented and diligent work ethic with excellent organizational, project/time management, and problem-solving skills
    • Strong team player

    Additional Information

    Base Salary: $60,000-$80,000

    Position is eligible for a 10% annual bonus incentive program.

    The ultimate compensation offered for the position will depend upon several factors such as skill level, cost of living, experience, and responsibilities.

    Vericast offers a generous total rewards benefits package that includes medical, dental and vision coverage, 401K and generous PTO allowance. A wide variety of additional benefits like life insurance, employee assistance and pet insurance are also available, not to mention smart and friendly coworkers!

    At Vericast, we don’t just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our clients, and our community. As an Equal Opportunity employer, Vericast considers applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at talentacquisition@vericast.com. EEO is the law. To review your rights under Equal Employment Opportunity please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

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