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Administrative Assistant

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Verso Homes

Administrative Assistant

Laguna Niguel, CA
Full Time
Paid
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  • Responsibilities

    VERSO HOMES | ADMINISTRATIVE ASSISTANT POSITION

    Who are you?

    You should be an organizer, a positive person, a good communicator - both written and verbal, have excellent computer skills, have a good sense of humor, be a fast learner with a quick mind and be willing to work hard and smart. You'll work at our brand new real estate company in a fast growing people-oriented business. We seek talent above all else so Real Estate experience is not required. 

    Who is Verso Homes?

    We love Real Estate! Our passion is serving our clients, with an unsurpassed level of care and detail. Our expertise is in delivering a unique marketing plan that constantly returns more money to our sellers. Our dream is to help families and individuals build a better life by finding their ideal home. 

    Want to feel appreciated?

    Our vision is to pamper our team by offering more support, more services, and more flexibility. We recognize that work may not be the most important thing in life, but it does consume the biggest chunk of our time. So we are building a work family that cares for and supports each other. We strive to live, love, and laugh all day, not just "after work". We define success by our quality of life as well as the quantity of business.

    Are you flexible? We are.

    Our clients don't just need us between 9-5. Sometimes we work late, sometimes we work from home, sometimes we work on Sunday, sometimes we take an extra day off just because we killed it this week. One thing we promise is that you will never have to miss an important life event (like your kid playing the "tree" in their school play) because of work.

    Administrative Assistant Responsibilities

    Manage Email/Calendar

    • Monitor agent's email throughout the day
    • Organize, file and prioritize email 
    • Keep inbox clear for priority messages
    • Respond/file away simple messages/unsubscribe from junk emails

    Communications

    • Weekly check-in calls with escrow, clients, and lenders
    • Summarize all client/lead calls in daily recap email
    • Log all client/lead calls in Copper
    • Route/transfer/conference all hot leads to agent and other agents as we grow
    • Call Potential Clients to set appointments for agent(s)

    Listing Coordination

    • Prepare all listing materials: Listing presentation, Listing Agreement, sellers' disclosures, comparative market analysis, pull online property profile, research old multiple listing service (MLS) listings etc.
    • Update listing presentation as necessary
    • Consult & coordinate with sellers on all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities
    • Works directly with Transaction Coordinator to ensure paperwork and processes are running smoothly
    • Coordinate and attend inspections and appraisals
    • Coordinate showings & obtain feedback
    • Provide proactive weekly feedback to sellers regarding all showings and marketing activities
    • Coordinate all public open houses and broker open houses
    • Input all listing information into MLS and marketing websites and update as needed
    • Input all necessary information into client database and transaction management systems
    • Schedule and coordinate vendors for improvements and inspections
    • Track all reimbursable expenses and submit them to escrow
    • Send client gift at closing and on birthday

    Assist With Buyers

    • Ensure that buyer clients are pre-qualified with mortgage lender
    • Provide buyer clients pricing information and market research
    • Identify homes to show that meet buyers' criteria
    • Refine buyers' criteria and select additional homes to show as necessary
    • Schedule showings of homes with buyer clients, listing agents and/or home sellers
    • Prepare route for buyers tour and present agent with printed tour, buyers presentations, and MLS printouts
    • Schedule and attend on-site property inspections with clients and vendors
    • Provide buyer clients access to homes under contract as needed for measuring, inspections, etc.
    • Promptly return all buyer client telephone calls, texts and/or emails
    • Gather and answer buyer questions about potential homes and local community information
    • Keep lead agent informed on all client communications and developments (copied on all emails & update notes in CRM)
    • Once in contract, work directly with Transaction Coordinator to ensure paperwork and processes are running smoothly
    • Send client gift at closing and on birthday
    • Be available for at least 8 hours on weekends

    Social Media/Advertising

    • Develop and posting new listings and engaging content
    • Posting just sold, agent delivering keys
    • Set up Blogging and manage postings

    Client Database Management

    • Ensure every contact made is entered and bucketed in Copper
    • Set up individual bucketed campaigns
    • Track the status and source of all transactions
    • To be determined

    Referrals

    • Refer any potential clients from your sphere of influence to agent

    Tech Skills

    • Gmail
    • CRM
    • MailChimp
    • Asana
    • MoxiWorks

    Compensation

    Starting at $15-$20 per hour with bonus opportunities TBD