Job Description

Verso Ministries is bringing a new vision of pilgrimage and global travel to Catholics everywhere. One that integrates the rich experience of faith, history, and culture into a holistic journey. Designed so that both individuals and groups can sign up for our pilgrimages, we make sure that every pilgrim has what they need through the entire process - logistically and spiritually. The result is an encounter with God and people that changes hearts and lives in deep, often unexpected, ways.

Currently, we are seeking a full-time Office Assistant to manage internal operations of the business. Candidate must be available to work onsite Monday through Friday, between the hours of 8:30 a.m. and 5 p.m.

YOUR ROLE AT VERSO MINISTRIES

Pilgrimage Operations

·      Assist with execution of all pilgrimage operational activities

·      Serve as primary registrar for pilgrims and make welcome phone calls to new pilgrim registrations

·      Maintain accurate records within PEAK15 and provide operational reports such as rooming lists, flight manifests, guest rosters, etc.

·      Process traveler forms after receipt

·      Process customer payments and refunds

·      Assist with management of travel insurance purchasing and reporting

·      Conduct research as needed for current and future pilgrimage destinations

Office Administration

·      Serve as primary operator to answer phones and manage Zoom software, performing Zoom training for staff as needed

·      Manage employee systems for onboarding, training, and welfare

·      Keep inventory of and order supplies for office

·      Assist with planning and scheduling staff meetings, internal, and external events

·      Organize and maintain office filing system

·      Compose emails, memos, and reports for both internal and external communication

·      Make travel and accommodation arrangements

·      Perform light bookkeeping duties such as entering expenses, preparing and printing checks to be signed, and oversight of petty cash account

·      Take minutes during meetings

·      Check office P.O. box and ship packages as needed

_ _

Special projects

·      Provide critical feedback to continually improve our pilgrimage services

·      Assist with improving operational efficiency

YOU SHOULD HAVE

·      Organization – Organizational skills, attention to detail, and the ability to manage multiple projects and deadlines at once

·      Professionalism – Offer exceptional customer service with confidence and competence

·      Drive – A commitment to give it your all and go the extra mile for our pilgrims

·      Creativity – Find unique solutions by thinking outside-the-box when necessary

·      Vision – Strategic thinking skills with the ability to analyze data, observe trends, and think critically about complex problems

·      Adaptability – An ability to learn new skills, to be flexible and respond to ever-changing demands

·      Commitment – Passionate about the mission of Verso Ministries and of our Church’s task to evangelize all peoples

·      Exceptional written and verbal communication skills

·      Dependability – Available to work 5 hours a day (Monday-Friday) between the hours of 9 a.m. and 5 p.m. Eastern

BONUS POINTS

·      Experience with pilgrimage and/or international travel

·      Ministerial training, formation, or experience

·      Proficiency in Adobe suite, Quickbooks online, or a CRM

WHAT WE OFFER YOU

·      Competitive pay, commensurate with experience

·      Generous paid time off (PTO) policy

·      Culture committed to continuous growth and professional development

·      Office space with conference space, workout facility, and more

INTERESTED?

Email John Paul Lichon at johnpaul@versoministries.com with 150 words about why this job interests you and why you’re a good fit, along with a current resume.