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Schedule Dispatcher - Customer Service

Vert Environmental @ Fullerton

Schedule Dispatcher - Customer Service

Fullerton, CA
Full Time
Paid
  • Responsibilities

    We are rapidly growing and in need of a Scheduling Dispatcher with Customer Service experience! This job plays an integral role in our company and has lots of room to grow professionally and financially. This position communicates closely with management, report writers, and field technicians. In this position, you will be communicating with clients and technicians to identify client needs and coordinate testing. If you are detail-oriented and like communicating with people, this could be a great fit for you. Apply today! Benefits Included • Medical • Dental • Vision • Paid Vacation/Sick Time • 401k • Various discounts on travel/entertainment/wellness/gym membership, etc. Responsibilities: • Answering phone calls • Call clients, teams, and departments • Scheduling field events and assisting with scheduling jobs with technicians, clients, and homeowners when needed • Provide excellent customer service and maintain client relations • Data entry • Preparing and gaining work authorizations • File organization, faxing, and other administrative duties as needed • Flexibility in assisting other departments' needs • Good communication • Team player Qualifications: • Familiarity with the area - SD and OC are a plus • Ability to multi-task • Customer Service experience required • Possess excellent written and verbal communication skills • Strong independent work ethic • Ability to adapt • High School Graduate (required) B.S. Degree (preferred, not required) • Minimum 1-year experience in an administrative capacity (preferred) • Ability to take direction and work independently • Strong planning and organizational skills • Skilled in Microsoft Office, Adobe, and QuickBooks • Great communication • Must live in Orange County or within driving distance • Must have working rights in the USA Compensation: $50,000 - $55,000 yearly

    • Answering phone calls • Call clients, teams, and departments • Scheduling field events and assisting with scheduling jobs with technicians, clients, and homeowners when needed • Provide excellent customer service and maintain client relations • Data entry • Preparing and gaining work authorizations • File organization, faxing, and other administrative duties as needed • Flexibility in assisting other departments' needs • Good communication • Team player