Customer Service Representative
Job Description
Full Job Description
Every day, Customer Service Representatives (CSRs) at Vertical are entrusted to serve some of the most vulnerable communities by providing customer care to millions of Americans who need to maneuver through complex healthcare plans. During these uncertain times we ensure that we are delivering the best outcomes possible for our clients and customers - ensuring every action (via phone, webchat or email) is thoughtful, open, transparent, and done with integrity. To prepare you for this role, Maximus provides paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism.
RESPONSIBILITIES:
EDUCATION AND QUALIFICATIONS:
Company Description
Vertical Business Solutions is redefining the concept of a temporary employment service. All personnel we represent are considered permanent employees of our company and given termed work assignments on a regular basis. As a result, only the workplace or task is temporary in nature, not the availability of employment. Our goal is to completely satisfy our clients' staffing needs while simultaneously creating full-time employment for our work force. This dual approach allows Vertical to provide each of our clients with a dependable temp service that delivers trained and qualified personnel who are dedicated to their job from start to finish.