Training Specialist
The Training and Development Specialist will create, develop, implement, and conduct training and development programs for employees.
Responsibilities:
- Assesses training and development needs through surveys, interviews, and communication with managers, instructors, and others.
- Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees.
- Develops unique training programs to fulfill workers specific needs to maintain or improve job skills.
- Creates and/or acquires training procedure manuals, guides, and course materials.
- Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
- Assesses training materials prepared by instructors.
- Evaluates program effectiveness through assessments, surveys, and feedback.
- Maintains knowledge of the latest trends in training and development.
- Prepares and implements training budget; maintains records and reports of expenses.
- Performs other related duties as required.
Qualifications:
- 1-2 years of retail experience is preferred
- Bachelors degree in Human Resources, Training and Development, or a related field required.
- At least two years of training experience required.
- SHRM-CP or SHRM-SCP preferred.
- Excellent verbal and written communication skills.
- Strong presentation skills.
- Adept with a variety of multimedia training platforms and methods.
- Ability to evaluate and research training options and alternatives.
- Ability to design and implement effective training and development.
- Extremely proficient with Microsoft Office Suite and related program software.
- Bilingual in English and Chinese or English and Spanish