Vertical Jump Park in Erie, PA is searching for a motivated, high energy General Manager that enjoys working in a fun, recreation focused environment. This individual needs to be able to lead a team and manage a large part time staff. A strong desire to provide an excellent customer experience is critical. Evenings and weekends are required for this position.

Position Summary:

The General Manager directs and oversees all functions of the facility, including: administering policy; maintaining a safe and functional operating environment; monitoring daily operations; preparing and managing marketing strategies; maintaining the facility; and retaining overall responsibility for facility and staff.

Qualifications:

Minimum education: Bachelor’s Degree or equivalent experience

· Prior large facility management

· Ability to work nights/weekends

· Minimum of 3 years of personnel management

· Minimum of 3 years of business financial management

· Risk management experience

· Background in hospitality, restaurant, or family entertainment a plus

· Mechanical and/or maintenance experience a plus

· Proficient in MS Office products

· Knowledge of PC/printer connectivity

Responsibilities:

· Maintain the culture and vision of the Vertical brand

· Open and close the facility

· Oversee employee hiring, development/training, HR documentation, and evaluations

· Maintain Vertical Policies and Procedures in all aspects of the facility

· Scheduling of Team Members

· Submit business reports

· Schedule and lead weekly manager meetings to review issues, assign tasks and lead by example

· Coordinate with the Corporate Office to assure compliance on all corporate requirements

· Oversee cash management of facility

· Provide staff with daily and quarterly ongoing training

· Handle customer service issues with discretion and professionalism

· Ensure all staff know all products, procedures, and service

· Advocate guests safety and experience

· Market outside corporate events and group sales

· Maintain relationship with local key influencers (schools, hospitals, corporations, etc.)

About this company:

Vertical Jump Park is not your backyard trampoline experience. A high energy, big air, extreme entertainment park that includes dodgeball, basketball, stunt bag, jousting, wall climbing, adventure course, socAir, kidzone, a massive main court jump area and arcade. Vertical is enjoyed by all age, shape or physical ability. We offer toddler time, open jump, birthday parties, group events, and corporate events. Vertical has something for everyone!