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Inside Sales Representative

V

VetSource

Inside Sales Representative

Portland, OR
Full Time
Paid
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  • Responsibilities

    Wanted: Warm, friendly person to join our Inside Sales Representative Team.

    VetSource is not your average company and we are looking for exceptional team members.

    If you:

    Love going the extra mile

    Are passionate about high quality pet care

    Get excited at the thought of a friendly competition

    Value honesty and doing the right thing

    Are self –motivated and like to manage your own workflow throughout the day

    Drive yourself to constantly and consistently grow both personally and professionally

    Love to learn new things and enjoy new challenges

    Apply today!

    General Summary:

    The Inside Sales Representative is responsible for growing the number of VetSource Partner Practices across all platforms. Team members need to have a comprehensive knowledge of all VetSource offerings and be able to effectively communicate the VetSource value proposition in a variety of settings. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal.

    Essential Duties:

    Include, but are not limited to the following. Management reserves the right to assign or reassign duties and responsibilities at any time.

    • Hospital prospecting to generate new business which includes:
      • Maintaining a presence in the phone queue to assist incoming callers
      • Place outbound calls to introduce VetSource as a business solution
      • Attend trade-shows, if needed.
    • Foster and maintain close relationships with distributor partner outside sales force to facilitate seamless sales            process.
    • Respond to and report back to Outside Sales Rep within 24-48 hours of incoming leads
    • Know the representatives for each distributor partner that work in your territory
    • Stay updated on any current promotions offered through our partners
    • Understand and professionally utilize the escalation chain, if needed, to obtain results
    • Maintain intimate knowledge of all VetSource solutions and be able to effectively communicate their value                proposition both verbally and in writing. 
    • Conduct live and web based demonstrations of VetSource solutions
    • Cultivate positive customer relationships with every interaction, both internal and external. 
    • Maintain customer database with accurate and up to date profile information, pertinent notes and opportunity          tracking.
    • Discuss and address competitive activity - bringing concerns to the attention of the IS manager and marketing            team.
    • Forecast and track personal sales.
    • Other duties as assigned.
    • Qualify leads from marketing campaigns as sales opportunities
    • Contact potential clients through cold calls and emails
    • Present our company to potential clients
    • Identify client needs and suggest appropriate products/services
    • Customize product solutions to increase customer satisfaction
    • Build long-term trusting relationships with clients
    • Proactively seek new business opportunities in the market

    ORGANIZATIONAL RESPONSIBILITY STATEMENT

    In addition to the job-specific responsibilities listed above, all employees are expected to support and model VetSource’s Core Value Principles:  Do the right thing every time; Treat others the way you want to be treated; Embrace Change;  Be innovative; Get it done; Work hard, have fun!  Employees will be held accountable for knowledge and effective application of these principles.

    Experience and Qualifications:

    • Have a genuine passion for educating and connecting with others in a sales environment.
    • Proven ability to negotiate and close a sale.
    • Proven work experience as a Business Development Representative, Sales Account Executive or similar role
    • Hands-on experience with multiple sales techniques (including cold calls)
    • Track record of achieving sales quotas
    • Experience with CRM software (e.g. Salesforce)
    • Understanding of sales performance metrics
    • Excellent communication and negotiation skills
    • Exhibit a willingness to consistently take on new challenges
    • Strong communication and interpersonal skills with the ability to effectively listen and communicate                          information in a clear, calm, and concise manner.
    • Strong organizational and time management skills with ability to work independently.
    • Excellent writing skills with great attention to detail.
    • Must be team-oriented, possess a positive attitude and work well with others.
    • Self- motivated with a strong desire to learn new products and technologies.
    • Ability to work in a fast-paced, rapidly changing environment, with the ability to multi-task.
    • Excellent computer skills are required; experience using email, instant message, Microsoft Excel, Microsoft                Word, as well as the ability to learn how to navigate unfamiliar systems or programs quickly.
    • Ability to use multiple computer programs at once.
    • Attention to detail and accurate data entry in a fast-paced environment.

    Supervisory Responsibilities:  None

    Preferred Qualifications: 

    • Minimum 3 years of Inside Sales Representative experience.
    • Bi-lingual preferred, but not required.
    • Prior sales and/or veterinary experience.
    • Knowledge of SalesForce CRM.
    • Bachelor of Science
    • Minimum 1 year sales experience in a call center environment.

    Education: 

    • Associates degree; years of experience in related field may be considered in lieu of degree
    • Minimum 1 year sales experience in a call center environment.

    Special Working Conditions:

    • Environment where dogs are present.
    • Sitting for 8 hour shift.
    • Ambient noise – moderate.
    • Call center environment.

    Note:

    The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer. 

    We offer a competitive benefit package including medical, dental, vision, Flexible Spending, Life, and 401(k). 

    VetSource is an Equal Opportunity Employer that abides by federal and state laws that prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation or national origin; or their status as protected veterans or individuals with disabilities.