Job Description

OUTREACH COORDINATOR

THE STEVEN A. COHEN MILITARY FAMILY CLINIC EASTER SEALS SERVING DC|MD|VA

Easterseals DC MD VA offers a unique opportunity for a motivated leader to join a multi-disciplinary team of highly skilled professionals at The Steven A. Cohen Military Family Clinic for the National Capital Area.  The successful candidate will be motivated to deliver services to the highest standards of efficacy and quality, have excellent communication and customer service skills, and be results-oriented.

OVERVIEW OF EASTERSEALS DC MD VA

Easterseals is leading the way to full equity, inclusion, and access through direct and life-changing services that enhance quality of life and expand access to healthcare, education, and employment. And we won’t rest until each one of us is valued, respected, and accepted.  To help each child reach full potential, we provide personalized child development, Head Start, and early intervention services. To improve health and reduce isolation in adults with disabilities, we offer engaging activities and expansive resources. To enable military families to integrate into the community, we provide a suite of services, including employment support and mental healthcare. And to sustain families and caregivers, we provide comprehensive services and supports.

Easterseals DC MD VA (ESDCMDVA) (www.eseal.org) is the affiliate serving Washington DC, Maryland, and Northern Virginia.  We deliver exceptional services through a network of 8 sites and in-home care, providing Adult Medical Day Care, Early Child Development and Education (including Head Start), Therapy, Respite, Behavioral Health Care and Workforce Development services where participants and their families find support, hope, medical care, and enjoyable activities.  In addition to our first Child Development center in DC, we currently operate three other Child Development Centers in the region.  Our programs also emphasize the unique needs of veterans, active duty military, and their families.  We are an independent 501(c)3 with a local board of directors focused on focused on creating a hopeful, inclusive community where all individuals realize their potential and live meaningful lives. 

Our dedicated staff of approximately 300 professionals includes specialists in education, therapy, senior services, social work, assistive technology, nursing, and related professions.  As part of the Easterseals international network, we draw on the resources of almost 25,000 professionals to stay at the cutting edge of service delivery.

CORE VALUES

• Respect: We treat one another fairly. We value the uniqueness and dignity of each member of our community by honoring the choices our participants make and goals they set for themselves, as well as the ideas of our staff and volunteers. We appreciate the strength of diversity and inclusion.
• Responsibility: We share an obligation to ensure that appropriate actions are taken to benefit the organization and its participants. We are good stewards of organizational resources and are accountable for our actions.
• Integrity: We conduct business ethically. We hold ourselves to a high moral standard and speak up when a correction is needed. We communicate openly, honestly, and directly.
• Innovation: We embrace new ideas, take measured risks, and find better ways to help more people.
• Care: We show compassion for others. We assume the best about everyone we encounter. We strive to live our mission each day.

OVERVIEW OF THE CLINIC AND THE COHEN VETERANS NETWORK

The Clinic is an affiliate of the Cohen Veterans Network (CVN) (www.cohenveteransnetwork.org), which philanthropist Steven A. Cohen established in 2016 to create a network of mental health clinics to serve veterans and families. CVN’s focus is providing high-quality, evidence-based, accessible care to post-9/11 veterans, active duty, and families, to get ahead of challenges before they become chronic or acute.  Each Cohen Clinic will assess all veterans based on their specific needs and will see pre-9/11 veterans based on clinician availability.

Twenty-three CVN clinics are operating now, with a total of twenty-five clinics expected to be in operation soon.  CVN provides care that gets veterans, active duty servicemembers, and their families on the road back to better.  Cohen Clinics to provide the highest-quality, most accessible care – regardless of discharge status or role in service. The ability to pay will never be a barrier to care.

With a multidisciplinary team incorporating therapy, psychiatry, case management and outreach, the Clinic offers high-quality, timely and personalized mental health treatment tailored to meet the specific needs of veterans (especially post 9/11) and their families in Washington, DC, Maryland, Northern Virginia, and West Virginia.  Clinic participants also draw on ESDCMDVA’s extensive array of wraparound services, including job coaching and placement through our Veteran Staffing Network, child development, respite, and medical adult day services, and eligible participants in these ESDCMDVA programs are also encouraged to use the MFC.

POSITION SUMMARY

The Outreach Coordinator, under the direction of the Outreach Manager, will recruit patients to the MFC through outreach to community partners including, among others, Veteran Service Organizations, Multi-Service Organization, Government Agencies, and the Veterans Administration as well as by leveraging the participants in other ESDCMDVA programs.  The Outreach Coordinator will focus on reaching post-9/11 veterans and their family members (though other eras can also be treated at the MFC). The Outreach Coordinator will gather client referrals from the community partners and participate in public outreach engagements. Events are a mix of remote and hybrid and could be throughout the DC/VA/MD area. The Outreach Coordinator will report to the Outreach Manager and will assist in developing and implementing the outreach strategy for the MFC.

CRITICAL COMPETENCIES FOR SUCCESS

·        Exceptional oral and written communication skills.

·        Ability to make oral presentations and represent the clinic and Easterseals well.

·        Empathetic listener and proactive problem-solver.

·        Superior networking ability – demonstrated success at building impactful relationships quickly.

·        Strategic thinker who creates effective marketing/outreach strategies.

·        Ability to stay organized and ensure follow through.

·        Ability to provide feedback in a respectful and constructive manner.

QUALIFICATIONS

·        Education: Bachelor’s degree required or 3 years+ of similar occupational experience.

·        A minimum of two years’ experience in executing marketing/ and outreach activities.  

·        At least one year of outreach activities in the military/veteran community.

·        Preference for applicants with experience in outreach for behavioral health organizations

·        Organized, Proficient in Microsoft Word and PowerPoint.

·        Veteran or military family member strongly preferred, experience working with military populations considered.

·        Bilingual (English/Spanish) a strong plus.

·        Must be flexible to work some weekends and evenings.

·        Must have a valid driver’s license and reliable transportation.

Company Description

The Veteran Staffing Network (VSN) at Easterseals is a nonprofit staffing agency that connects employers with top-tier military talent and helps veterans and their spouses find meaningful jobs.