Veterinary CSR

Amar Glen Veterinary Hospital

Veterinary CSR

La Puente, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Employee discounts

    Paid time off

    Company parties

    Dental insurance

    Free uniforms

    Health insurance

    Opportunity for advancement

    Training & development

    Vision insurance

    About the Role:

    Join our dedicated team at Amar Glen Veterinary Hospital as a Veterinary CSR! In this pivotal role, you will be the welcoming face of our clinic, ensuring exceptional customer service and support for pet owners and their beloved animals.

    Responsibilities:

    Greet clients and their pets with a warm and friendly demeanor.

    Manage appointment scheduling and follow-up communications.

    Handle phone inquiries and provide accurate information about services.

    Process payments and maintain accurate client records.

    Assist in managing the front desk and ensuring a smooth workflow.

    Collaborate with veterinary staff to ensure optimal patient care.

    Maintain cleanliness and organization of the reception area.

    Educate clients about preventative care and hospital services.

    Requirements:

    High school diploma or equivalent; customer service preferred

    Strong communication skills and a passion for animal care.

    Ability to multitask and thrive in a fast-paced environment.

    Proficient in using computer systems and veterinary software.

    Team player with a positive attitude and strong work ethic.

    Previous experience in a veterinary or medical setting is a plus.

    Willingness to learn and adapt in a dynamic workplace.

    Compassionate and empathetic approach to client interactions.

    About Us:

    Amar Glen Veterinary Hospital has been serving the La Puente community for over a decade with a commitment to providing the highest quality veterinary care. Our clients love us for our compassionate approach and our team enjoys a supportive work environment that fosters growth and collaboration.