Benefits:
Employee discounts
Paid time off
Company parties
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Training & development
Vision insurance
About the Role:
Join our dedicated team at Amar Glen Veterinary Hospital as a Veterinary CSR! In this pivotal role, you will be the welcoming face of our clinic, ensuring exceptional customer service and support for pet owners and their beloved animals.
Responsibilities:
Greet clients and their pets with a warm and friendly demeanor.
Manage appointment scheduling and follow-up communications.
Handle phone inquiries and provide accurate information about services.
Process payments and maintain accurate client records.
Assist in managing the front desk and ensuring a smooth workflow.
Collaborate with veterinary staff to ensure optimal patient care.
Maintain cleanliness and organization of the reception area.
Educate clients about preventative care and hospital services.
Requirements:
High school diploma or equivalent; customer service preferred
Strong communication skills and a passion for animal care.
Ability to multitask and thrive in a fast-paced environment.
Proficient in using computer systems and veterinary software.
Team player with a positive attitude and strong work ethic.
Previous experience in a veterinary or medical setting is a plus.
Willingness to learn and adapt in a dynamic workplace.
Compassionate and empathetic approach to client interactions.
About Us:
Amar Glen Veterinary Hospital has been serving the La Puente community for over a decade with a commitment to providing the highest quality veterinary care. Our clients love us for our compassionate approach and our team enjoys a supportive work environment that fosters growth and collaboration.