Veterinary Client Service Representative (CSR)

Animal Hospital of Los Lunas

Veterinary Client Service Representative (CSR)

Los Lunas, NM
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Animal Hospital of Los Lunas is seeking an experienced Veterinary Client Service Representative to join our busy, well-established small animal practice. If you thrive in a fast-paced environment, love working with people and pets, and understand the flow of a veterinary hospital, we want to hear from you.

    What we’re looking for:

    Previous experience as a veterinary CSR front-desk team member (required)

    Strong customer service and communication skills

    Ability to schedule appointments accurately and efficiently

    Experience checking in/out clients, collecting payments, and verifying client information

    Comfortable handling multiple phone lines, emails, and in-person clients

    Ability to remain calm, professional, and compassionate in emotional situations

    Detail-oriented, reliable, and a true team player

    What we offer:

    Very competitive pay based on experience

    Full-time or part-time opportunities

    Supportive team and positive work environment

    Doctors and management who value front-desk staff

    A practice that emphasizes quality medicine and client education

    Our hospital provides wellness care, diagnostics, dentistry, surgery, and compassionate support to dogs and cats and their families. The front desk is the heart of our hospital, and we value the role our CSRs play in client experience and hospital flow.