Benefits:

401(k) matching

Dental insurance

Employee discounts

Health insurance

Paid time off

Forest Lake Veterinary Hospital

Forest Lake, MN

Looking for a dedicated - Customer Service Representative

Seeking a welcoming, friendly and outgoing team member to come alongside our family oriented staff as a customer service representative. Work in an environment that not only seeks to provide high quality service and care to patients and clients, but that also encourages growth and learning amongst employees!

Essential responsibilities of the position:

Greeting and assisting clients and patients promptly with a warm and welcoming tone in a busy and fast paced environment.

Answer and return a high volume of phone calls in a prompt and timely manner.

Scheduling appointments in accordance with company policy.

Patient check in, patient discharge while ensuring owners have all their questions addressed.

Effectively handling a variety of emotional and financial communications in a compassionate and professional manner.

Preferred competencies:

Excellent communication skills

Computer aptitude

Answering phones and making phone calls

Be able to use a copy machine and fax machine

Be able to use a credit card processor

Be able to quickly learn VIA, our practice management system to schedule appointments and perform patient check ins, invoicing, payment processing, and client communication

If this sounds like you, if you love helping people and enjoy being around animals, please submit your resume to office@forestlakevet.com, attention Cassie Lindgren, Practice Manager.