Benefits:
Free uniforms
Paid time off
Company parties
Flexible schedule
Training & development
401(k)
Employee discounts
Benefits/Perks
Flexible Scheduling
Career Advancement Opportunities
Competitive Compensation
Fun Working Environment
Interact with Pets
Job Summary
Highlands Ranch Animal Hospital is a Veterinary practice, located in beautiful Carmel Valley. We are searching for a qualified candidate to fill a Full-time veterinary receptionist. This position requires an outgoing, enthusiastic, motivated, compassionate, and dependable person with a positive attitude and excellent customer service skills. We are a small animal exclusive practice that is growing fast. Come work in a healthy and happy work environment with room to grow, at every level. A minimum of 2 years of professional Veterinary experience required. If you possess these qualities and are looking for a long-term commitment, we look forward to meeting you. We are a paperless practice, therefore a working knowledge of Cornerstone is ideal, but not required. Wage based on experience. Visit us at our website at www.highlandsranchanimalhospital.com to see what we are all about! Contact/send resume to Jessica Eastwood at jessica.eastwood@highlandsranchanimalhospital.com
Our clinic hours are Monday – Friday 7:30 am to 6:00 pm. We are closed on the weekends and observed Holidays.
Job Duties
Greet clients in a friendly and professional manner.
Computer skills which include excel, word, type 30 words per min, email and shows accuracy in inputting details.
Answer client inquiries about basic animal care questions and routine procedures
Educate clients on OTC products, nutraceuticals, heartworm and parasite preventatives to promote sales.
Checking in and checking out patients
Record and attach medical records entries accurately.
Ensures that records are up to date and accurate with patient and client information.
Prepare health certificates, immunization certificates.
Able to go over euthanasia services
Handle client/patient transfers and obtain records from other hospitals.
Accurately handle payment transactions (online, cc, cash/check)
Receives and relays telephone, fax and email messages accurately and promptly.
Enter and update client and patient information into practice computer software, including taking pictures of pets and attaching to chart.
Able to turn future clients (phone shoppers) into clients through effective and pleasant communication.
Schedules and communicates with ultrasound appointments.
Assist in keeping exam rooms clean and orderly in between appointments.
Calls surgery reminders with pre operative instruction for next day surgeries and print estimates.
Calls to remind new clients for next day appointments.
Calls clients who are 10 minutes late.
Accurately performs end of day, end of month (printed), and end of year (printed).
Maintains positive, cooperative and respectful relationships with other employees.