Benefits:

401(k) matching

Free uniforms

401(k)

Employee discounts

Paid time off

Client Care Representative (Full-Time)

Goosetown Animal Hospital – Coralville, Iowa

Do you enjoy helping people, staying busy, and working with animals? Goosetown Animal Hospital is looking for a friendly, organized, and compassionate Client Care Representative to join our growing team.

We are a thriving, privately owned small animal practice with a 5.0-star Google rating, and we pride ourselves on providing exceptional medical care while treating our clients, patients, and team members with kindness and respect.

What You'll Do

Welcome clients and their pets with warmth and professionalism

Answer a multi-line phone system

Schedule appointments and manage the daily appointment flow

Check clients in and out efficiently

Process payments and maintain accurate records

Communicate clearly with doctors and technicians

Help create a calm, positive experience for every client and patient

Perform light administrative and cleaning tasks to keep the reception area organized

We're Looking For Someone Who:

Enjoys working with people and animals

Remains calm and organized in a fast-paced environment

Has excellent communication and customer service skills

Is dependable, punctual, and detail-oriented

Works well both independently and as part of a team

Learns new computer software quickly

Can multitask without sacrificing accuracy

Experience

Previous experience in a veterinary clinic, medical office, dental office, or other customer service environment is preferred but not required. We are happy to train the right person with an outstanding attitude and strong work ethic.

Why Join Goosetown Animal Hospital?

Privately owned practice where your voice matters

Supportive, team-oriented culture

Excellent reputation in the community

Opportunity to build lasting relationships with clients and their pets

Paid vacation

Retirement plan with employer match

Employee pet care discount

Uniform allowance

Paid holidays

Competitive hourly wage based on experience

If you enjoy making a difference in people's lives and love working with animals, we'd love to meet you.

Please include a resume and a brief note telling us why you'd be a great fit for our team.