Benefits:

Bonus based on performance

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Join a team that loves pets, values people, and enjoys working together.

At V.E.T. Care Hospital, we know the front desk sets the tone for the entire client experience. Our veterinary receptionists are often the first friendly face a client sees and the first reassuring voice they hear.

We are looking for a kind, dependable, organized, and positive Veterinary Receptionist who enjoys helping both people and animals. Veterinary experience is certainly valuable, but we also place a high priority on attitude, communication, teamwork, and a willingness to learn.

Our Core Values

Everything we do is guided by five core values:

Compassion – We care deeply about our patients, clients, and one another.

Integrity – We do the right thing, even when no one is watching.

Teamwork – We support one another and succeed together.

Excellence – We continually look for ways to improve and maintain high standards of care and service.

Respect – We treat every client, patient, and team member with kindness, dignity, and professionalism.

What You'll Do

As a Veterinary Receptionist, you'll play an important role in keeping our hospital organized and creating an excellent experience for our clients. Your responsibilities will include:

Greeting clients and their pets and helping them feel welcome

Answering phones and scheduling appointments

Checking patients in and out efficiently

Communicating estimates, payments, and financial information clearly and professionally

Maintaining accurate and organized client and patient records

Supporting the veterinarian and technician teams throughout the day

Educating clients about services, medications, preventive care, and follow-up recommendations

Helping keep the front desk organized and clinic flow running smoothly

You May Be a Great Fit If You:

Genuinely enjoy working with both animals and people

Remain calm and professional when things get busy

Communicate clearly, respectfully, and compassionately

Are organized and comfortable managing several priorities at once

Notice when a teammate needs help and are willing to jump in

Take responsibility for your work

Enjoy learning and improving

Bring a positive, team-oriented attitude to the workplace

Experience That Is Helpful

Previous experience in any of the following areas is a plus:

Veterinary reception or veterinary hospital experience

Customer service or medical reception

Cornerstone, PetDesk, or similar veterinary software

Basic veterinary terminology and preventive-care knowledge

What We Offer

A supportive, team-focused work environment

Leadership that values communication, accountability, and employee development

Opportunities to learn and grow within veterinary medicine

Exposure to a variety of medical treatments and patient-care experiences

Competitive compensation based on experience and qualifications

Employee pet-care discounts

Continuing education and professional development opportunities