Job Description

Job Description

Description

Territory: West Region

The Inside Sales Representative is responsible for establishing and maintaining profitable relationships with customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. This position is 100% remote/virtual, preferably based in the region to which the ISR is assigned.

Available Territory Assignments: Great Lakes Region, Northeast Region, Central Region, Mid-Atlantic Region, West Region, Southeast Region, Midwest Region.

Essential Functions

Sales and Marketing

• Consult with current and potential customers in an assigned geographic area using phone, email, texts, videoconferencing, and other platforms to convert new business, maintain current customers, and grow market share.
• Communicate daily with Territory Managers, Regional Manager, Marketing, and other company organizations and external partners as required.
• Form long-standing customer relationships with assigned accounts.
• Develop and implement sales plans to meet business goals.
• Travel occasionally as needed for training, sales meetings, conferences, etc.
• Utilize Vetoquinol’s Sales Excellence program to engage with customers.

Customer Service

• Assist customers in a timely manner.
• Manage orders taken by phone, email, or other methods; ensure accurate entry into the Customer Relationship Management (CRM) system and communicate information to distribution partners.
• Organize workflow to meet customer and company deadlines.
• Present and discuss the products and services of the company in a way that conveys an image of quality, integrity, and superior understanding of customer needs.
• Manage inbound and outbound phone calls professionally and efficiently, using good communication skills.
• Attend to customer questions, complaints, and concerns immediately, and facilitate satisfactory resolution.

General/Administrative

• Document all customer interactions with detailed notes in the CRM system.
• Support the company vision and mission, and demonstrate the corporate core values in all professional activities.
• Comply with all OSHA safety requirements, work rules, and regulations.
• Compile and maintain all required records, documents, etc.
• Follow systems and procedures outlined in company manuals.
• Communicate out-of-office plans to manager and teammates to ensure uninterrupted customer coverage.
• All other duties as requested by management.

Qualifications

Formal Education and Certification

• Bachelor’s Degree or 3+ years of inside sales experience preferred.

Knowledge and Experience

• Inside sales experience highly preferred.
• Experience in the animal health industry highly preferred.

Personal Attributes

• Exceptional written, verbal, and interpersonal communication skills.
• Ability to work under pressure and with shifting priorities.
• Team player willing to participate in meetings and other team activities.
• Ability to manage time efficiently and to multi-task.

Pay Range: $50,000-$60,000

Company Description

Do you care about improving pet health? Do you have a passion for livestock or horse health? Are you interested in the development, distribution, or marketing of innovative pet products? Are you looking for a career with numerous training and growth opportunities? Join a positive and innovative culture where employees from different fields and countries collaborate to better serve our clients and fulfill our mission: improving animal health.

Vetoquinol offers a variety of exciting opportunities. Vetoquinol cares about employee satisfaction and measures it regularly. We offer a competitive salary and benefits packages as well as a culture that respects and encourages work-life balance.

In addition to competitive compensation packages, Vetoquinol takes pride in the benefits we offer to our employees:

Platinum-level medical, dental and vision insurance coverage with low premiums
Company-paid life, long term disability, and short term disability packages
401(k) plan with a generous match
Generous paid time off programs and paid holidays
Volunteer Time Off
Pet-Friendly Office Environment
Flexible Work Schedules & Telecommuting Options
Paid Maternity, Paternity and Adoption Leave
Free Product Program
Fitness Center Reimbursement
Monthly Catered Townhalls and Employee Engagement Events
And much more!

GREAT PLACE TO WORK CERTIFIED

92% of Vetoquinol USA's employees agree: We are a great place to work!

Each year Vetoquinol USA participates in the Great Place to Work Institute’s survey, to gauge employee satisfaction and identify areas where we could improve the work environment and professional development opportunities we offer to our teammates. For the last four years, we have been honored to be certified a Great Place to Work based on our team’s survey responses. Check out what our employees had to say in our most recent survey by going to the following link:

https://www.greatplacetowork.com/certified-company/7004533

Company Description

Do you care about improving pet health? Do you have a passion for livestock or horse health? Are you interested in the development, distribution, or marketing of innovative pet products? Are you looking for a career with numerous training and growth opportunities? Join a positive and innovative culture where employees from different fields and countries collaborate to better serve our clients and fulfill our mission: improving animal health.\r\n\r\nVetoquinol offers a variety of exciting opportunities. Vetoquinol cares about employee satisfaction and measures it regularly. We offer a competitive salary and benefits packages as well as a culture that respects and encourages work-life balance. \r\n\r\nIn addition to competitive compensation packages, Vetoquinol takes pride in the benefits we offer to our employees:\r\n\r\nPlatinum-level medical, dental and vision insurance coverage with low premiums\r\nCompany-paid life, long term disability, and short term disability packages\r\n401(k) plan with a generous match\r\nGenerous paid time off programs and paid holidays\r\nVolunteer Time Off\r\nPet-Friendly Office Environment\r\nFlexible Work Schedules & Telecommuting Options\r\nPaid Maternity, Paternity and Adoption Leave\r\nFree Product Program\r\nFitness Center Reimbursement \r\nMonthly Catered Townhalls and Employee Engagement Events\r\nAnd much more!\r\n\r\nGREAT PLACE TO WORK CERTIFIED\r\n\r\n92% of Vetoquinol USA's employees agree: We are a great place to work!\r\n\r\nEach year Vetoquinol USA participates in the Great Place to Work Institute’s survey, to gauge employee satisfaction and identify areas where we could improve the work environment and professional development opportunities we offer to our teammates. For the last four years, we have been honored to be certified a Great Place to Work based on our team’s survey responses. Check out what our employees had to say in our most recent survey by going to the following link:\r\n\r\nhttps://www.greatplacetowork.com/certified-company/7004533