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Technical Writer

VetsEZ

Technical Writer

National
Full Time
Paid
  • Responsibilities

    VetsEZ (Veterans EZ Info, Inc.), a verified Service-Disabled Veteran-Owned Small Business (SDVOSB), is a leading provider of information technology services to commercial and government markets. VetsEZ is a company of Subject Matter Experts with deep expertise in Healthcare IT and Benefits Delivery. VetsEZ strongly believes in making complexity EZ by providing tangible solutions that improve day-to-day business transactions, maximize efficiencies, eliminate risks, and reduce our clients' costs. For more information, visit us at www.vetsez.com.

    VetsEZ is seeking a full-time remote TECHNICAL WRITER to work closely with the development teams and support the deployment, management, and extension of knowledge management programs. The ideal candidate will have a technical background and the proven ability to deliver high-quality technical documentation in a SAFe Agile environment.

    RESPONSIBILITIES:

    • Coordinates work activities and write and edits highly complex technical information technology-related documents, including presentations, manuals, reports, and specifications
    • Creates, develops, plans, and writes highly complex technical documents for publication
    • Edits documentation for style, clarity, consistency, including policies, procedures, workflows, manual in adherence to customer guidelines
    • Support digital marketing promotion and communication efforts
    • Researches highly complex technical concepts and create new technical documents
    • Conducts interviews with various technical staff to gather data for documentation
    • Evaluates and provides feedback on draft documents and attends documentation reviews

    REQUIREMENTS:

    • 3-5 years of relevant technical writing experience and a bachelor's degree in English, journalism, computer science, or related discipline
    • Experience writing for a developer or technical audiences - product documentation, technical information
    • Experience with all phases of the System Development Life Cycle (SDLC), mainly creating User's Requirements Document and translation into Functional Requirements Document and Design Document (when applicable)
    • Demonstrated experience in the development and maintenance/update of technical documents needed for developers to start coding, distribution of final codes, training guides, and physical training for code deployments
    • Ability to interface with technical staff and end-users to understand functional requirements to develop processes and procedures
    • Ability to work effectively in a multi-stakeholder agile environment

    ADDITIONAL QUALIFICATIONS:

    • Experience working in a SAFe Agile Environment
    • Technical Writing experience within the Healthcare Industry is a plus
    • Knowledge of VA VIP and ProPath support would be considered a plus
    • Ability to obtain a Government clearance

    BENEFITS:

    • Medical/Dental/Vision
    • 401k with Employer Match 
    • PTO + Federal Holidays  
    • Corporate Laptop 
    • Training opportunities  
    • Remote Opportunity

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

    Sorry, we are unable to offer sponsorship at this time.