VetsEZ (Veterans EZ Info, Inc.), a verified Service-Disabled Veteran-Owned Small Business (SDVOSB), is a leading provider of information technology services to commercial and government markets. VetsEZ is a company of Subject Matter Experts with deep expertise in Healthcare IT and Benefits Delivery. VetsEZ strongly believes in making complexity EZ by providing tangible solutions that improve day-to-day business transactions, maximize efficiencies, eliminate risks, and reduce our clients' costs. For more information, visit us at www.vetsez.com.

VetsEZ is seeking a full-time remote TECHNICAL WRITER to work closely with the development teams and support the deployment, management, and extension of knowledge management programs. The ideal candidate will have both a technical background and the proven ability to deliver high-quality technical documentation.

RESPONSIBILITIES:

• Coordinates work activities and write and edits highly complex technical information technology-related documents, including presentations, manuals, reports, and specifications
• Develop and distribute communications related to core functions, e.g., SDLC quarterly releases, Process/Policy changes, etc
• Edit documentation for style, clarity, consistency, and adherence to customer guidelines.
• Researches highly complex technical concepts to edit policies, procedures, workflows, manuals and create new technical documents
• Conducts interviews with various technical staff to gather data for documentation
• Strategically document, communicate, and train processes to engrain in people, process, technology culture.
• Evaluates and provides feedback on draft documents and attends documentation reviews.

REQUIREMENTS:

• 5 years of relevant technical writing experience and a bachelor's degree in English, journalism, computer science, or related discipline.

• Ability to interface with technical staff and end-users to understand functional requirements to develop processes and procedures

• Experience and understanding of good documentation practices and proficiency with core Microsoft software/systems such as Word, Excel, Project, SharePoint, PowerPoint, etc.

• Experience with Change Management functional, regression, performance, etc.

• Experience with all phases of the System Development Life Cycle (SDLC), mainly creating User's Requirements Document and translation into Functional Requirements Document and Design Document (when applicable).

• Demonstrated experience in the development and maintenance/update of technical documents needed for developers to start coding, distribution of final codes, training guides, and physical training for code deployment.

• Previous software development experience.

ADDITIONAL QUALIFICATIONS:

• Familiarity with creating documentation for the following types of documents to help paint the right picture of the documents they would be working with and producing Technical Writing experience within the Healthcare Industry is a plus
• Ability to obtain a Government clearance

BENEFITS:

• Medical/Dental/Vision
• 401k with Employer Match 
• PTO + Federal Holidays  
• Corporate Laptop 
• Training opportunities  
• Remote Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.

Sorry, we are unable to offer sponsorship at this time.