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Clinical Quality Assurance Leader

VetsEZ

Clinical Quality Assurance Leader

San Diego, CA
Full Time
Paid
  • Responsibilities

    VetsEZ (Veterans EZ Info, Inc.), a verified Service-Disabled Veteran-Owned Small Business (SDVOSB), is a leading provider of information technology services to commercial and Government markets. VetsEZ is a company of Subject Matter Experts with deep expertise in Healthcare IT and Benefits Delivery. VetsEZ strongly believes in making complexity EZ by providing tangible solutions that improve day-to-day business transactions, maximize efficiencies, eliminate risks, and reduce costs for our clients. For more information, visit us at www.vetsez.com.

    VetsEZ is currently seeking a CLINICAL QUALITY ASSURANCE LEADER to be responsible for guiding, supporting, and overseeing test team site clinical leaders and clinicians to ensure compliance with established policies and protocols, ensuring participant and staff safety and safe clinical practice for specimen collection and administration of COVID vaccines.  

    RESPONSIBILITIES:

    • Apply extensive knowledge of testing and vaccine administration operations and clinical experience to accurately assess sites focusing on infection prevention/control and specimen collection and testing processes, and vaccine administration.   
    • Provide constructive, effective correction to team leader and team members as needed to mitigate issues related to the quality of testing processes and safety of staff and test participants
    • Conduct on-site and virtual surveillance of test site processes, complete surveillance surveys, deposit in designated repository, and use surveillance data as well as observations to identify test site performance improvement opportunities
    • Build collaborative, trusting relationships with site team leaders.  Support development of team leader leadership and management skills and confidence enabling excellent team performance and customer relations
    • Recognize situations that may negatively impact operational efficiency or safety and escalates as needed to appropriate responsible office/person in a timely manner when unable to resolve at test site team level
    • Understand and enforce legal/regulatory requirements (e.g. HIPAA, CLIA), policies, and processes
    • Work with Clinical Specialists and Associate Director, National Response Program communicating results of site surveillance/audits and developing and implementing performance improvement in clinical practice and infection control initiatives as necessary

    REQUIREMENTS:

    Bachelor's Degree in nursing preferred.

    5 years of experience as a registered nurse working in a clinical environment, preferred

    1 year of management experience leading clinical operations and evidence-based clinical practice in a client(patient) and customer-facing organization

    Ability to identify, promote, and shepherd quality improvement activities in a positive, productive manner

    Understanding of HIPAA, OSHA, and other state/federal healthcare requirements and regulations

    Unrestricted registered nurse license in the state of practice

    Ability and willingness to travel to test team sites as needed

    ADDITIONAL QUALIFICATIONS:

    • Proven ability to supervise, coach, and develop subordinate leaders and staff using excellent interpersonal, communication skills, and problem-solving skills
    • Exceptionally well organized and demonstrated strong interpersonal, written, and verbal communication skills across teams in a matrixed organization
    • Ability to work independently in a fast-paced, evolving working environment with an exemplary positive and professional attitude

    BENEFITS:

    • Medical/Dental/Vision
    • 401k with Employer Match
    • Corporate Laptop
    • PTO + Federal Holidays
    • Training opportunities

    Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

    Sorry, we are unable to offer sponsorship at this time.