Vice President of Operations – Revenue Cycle Management (RCM)

Location: Remote (Travel Required)

Reports To: Chief Operating Officer (COO)

Compensation: $100,000 – $150,000 annually, depending on experience

Position Overview:

We are seeking a seasoned and strategic Vice President of Operations to lead the end-to-end revenue cycle operations for a dynamic healthcare organization. This executive leader will be responsible for the delivery, quality, and performance of all revenue cycle functions and departments. The ideal candidate is an operational powerhouse with a proven track record of managing global teams, driving measurable performance through data, and fostering seamless communication between teams and executive leadership.

Key Responsibilities:

· Oversee all aspects of revenue cycle operations, ensuring consistent delivery, high quality, and optimal performance across departments.

· Lead and mentor a diverse, global operations team, promoting a culture of accountability, continuous improvement, and collaboration.

· Develop and maintain performance dashboards, KPIs, and reporting structures to track operational health and proactively address variances.

· Partner with senior leadership to align operational strategy with organizational goals and client expectations.

· Ensure compliance with regulatory and contractual requirements across all revenue cycle activities.

· Drive operational efficiency through process optimization, technology enablement, and best practice implementation.

· Provide clear, concise, and transparent communication to both subordinates and executives to ensure alignment and smooth execution of initiatives.

· Collaborate with cross-functional leaders to enhance client satisfaction, retention, and revenue growth.

· Maintain a strong understanding of industry trends, regulations, and emerging technologies impacting the RCM space.

Qualifications:

· 10+ years of progressive leadership experience in revenue cycle management or healthcare operations.

· Proven experience managing large, global teams across multiple time zones.

· Expertise in operational analytics, KPI management, and data-driven decision-making.

· Exceptional verbal and written communication skills, with the ability to influence at all organizational levels.

· Strong background in process improvement, change management, and operational scaling.

· Willingness and ability to travel regularly as business needs dictate.

Preferred Skills:

· Familiarity with multiple practice management systems and RCM technologies.

· Demonstrated success in turnaround or optimization projects.

Why Join Us:

This is a high-impact, visible leadership role where you will shape the operational future of a thriving healthcare organization. You will have the autonomy to innovate, the resources to execute, and the opportunity to make a measurable difference for clients, patients, and the organization.