We’re looking for a proven agency leader to step into a high-impact role driving growth across a diverse portfolio of clients. This is an opportunity to shape the future of client partnerships within a performance-driven, digitally-led agency.

You’ll operate as a true senior executive partner to clients and internal leadership , owning client growth, elevating strategic output, and building a best-in-class client engagement function

This position is open only to candidates who reside in the United States and are authorized to work in the U.S. without the need for current or future employer sponsorship.

Responsibilities & Impact:
Client Growth & Strategic Leadership

• Own growth, retention, and overall health of a multi-million-dollar client portfolio
• Serve as a trusted advisor to senior client stakeholders, influencing business outcomes
• Drive measurable impact across performance marketing, digital, and web initiatives
• Lead integrated, full-funnel strategies aligned to client business goals
• Anticipate client needs and unlock new opportunities for expansion

Agency Leadership & Team Development

• Lead and develop a high-performing client engagement team
• Build a culture of accountability, strategic thinking, and continuous growth
• Elevate the quality of client leadership across the organization

Revenue Expansion & New Business

• Drive organic growth through cross-sell, upsell, and client expansion
• Play a key role in new business efforts, including pitch strategy and closing
• Partner with executive leadership to scale revenue and client impact

Operational Excellence

• Own portfolio performance, including profitability, resourcing, and delivery quality
• Ensure consistent execution that meets both client expectations and agency standards
• Improve systems and processes to support scalable growth

Innovation & Future-Forward Thinking

• Champion modern marketing approaches across data, technology, and AI
• Introduce new capabilities that elevate client performance and differentiation
• Act as a change agent, helping evolve both clients and the agency

Qualifications:

• 10+ years leading client services within a digital or integrated agency
• Proven track record managing and growing multi-million-dollar client portfolios
• Deep understanding of full-funnel digital marketing and web solutions
• Experience driving client growth- not just managing accounts
• Strong commercial acumen with ownership of revenue and profitability
• Executive presence with the ability to influence C-level stakeholders
• Experience leading and scaling high-performing teams
• Forward-thinking mindset, with exposure to AI and emerging technologies

Why this role:

• Direct impact on agency growth and direction
• High visibility with executive leadership and key clients
• Opportunity to shape and sale a modern client engagement function
• Work across a diverse set of industries and complex client challenges