Vice President of Operations – Austin, TX
zTrip (WHC Worldwide) is the nation’s largest taxi operator, providing dependable, technology‑enabled transportation across more than 25 U.S. markets. We are seeking a Vice President of Operations to lead our Austin market, driving operational excellence, financial performance, and team development.
What We Offer as a Vice President of Operations:
- Comprehensive medical, dental, vision, and life insurance
- Paid time off and paid holidays
- 401(k) plan with up to a 3% company match
- High‑impact leadership position with significant growth potential
- Fast‑paced, results‑driven environment where your leadership makes a direct difference
Key Responsibilities of a Vice President of Operations:
- Oversee all operational functions for the Austin market
- Own full P&L responsibility and deliver strong financial outcomes
- Lead, coach, and develop employees and independent contractors
- Ensure fleet readiness, preventive maintenance, and operational efficiency
- Build and maintain relationships with customers, city officials, and community partners
- Ensure compliance with all safety standards and regulatory requirements
- Leverage KPIs and performance metrics to drive continuous improvement
- Manage the annual operating budget with a focus on cost control and efficiency
- Support contract negotiations and new business development initiatives
- Foster a culture of accountability, safety, and service excellence
- Partner with HR on workforce planning, engagement, and talent development
Qualifications of a Vice President of Operations:
- 5–10 years of senior leadership experience in transportation, operations, or general management
- Demonstrated success managing full P&L responsibility
- Strong leadership, communication, and relationship‑building skills
- Proven ability to develop teams and cultivate a high‑performance culture
- Strategic thinker with strong analytical skills and a commitment to continuous improvement
Join zTrip and play a key role in shaping the future of mobility in Austin. Apply today!