Benefits:
401(k)
Health insurance
Paid time off
About the Role:
Zayas Hendrick Mediaworks LLC is looking for a skilled Video Teleconferencing Technician to join our dynamic team in Washington, DC. This is an exciting opportunity to work at the intersection of technology and media, supporting cutting-edge AV and conferencing solutions for high-profile clients. If you're passionate about seamless communication technology, we want to hear from you!
Responsibilities:
Set up, operate, and maintain video teleconferencing (VTC) systems and equipment
Troubleshoot and resolve technical issues with AV hardware, software, and network connectivity
Coordinate and support live video conferences, virtual meetings, and hybrid events
Perform routine maintenance, testing, and quality checks on VTC endpoints and infrastructure
Collaborate with IT and AV teams to ensure seamless integration of conferencing platforms
Provide on-site and remote technical support to end users and clients
Document system configurations, incident reports, and maintenance logs
Requirements:
2+ years of experience in video teleconferencing, AV technology, or a related technical field
Proficiency with VTC platforms such as Cisco Webex, Zoom, Microsoft Teams, or Polycom
Strong knowledge of AV signal flow, networking fundamentals, and IP-based conferencing
Experience with AV control systems such as Crestron or AMX is a plus
Excellent troubleshooting and problem-solving skills in fast-paced environments
Strong communication and customer service skills
Ability to obtain and maintain required security clearances if needed for DC-area clients
About Us:
Zayas Hendrick Mediaworks LLC is a Washington, DC-based media and technology company dedicated to delivering exceptional audiovisual and communications solutions. Our clients trust us for our reliability, technical expertise, and commitment to quality in every project we undertake. Our team thrives in a collaborative, innovative environment where your skills and contributions truly make a difference.