Job Description

Vigilnet America is a leading provider of alternative sentencing services to the corrections industry. Since 2006, the company has helped courts, probation/parole departments and other agencies implement effective programs for offender management. Vigilnet services more than 50 agencies across the country and has effectively monitored over 25,000 offenders.

We are seeking fulltime Juvenile Electronic Monitoring Technicians at our Operations Office in Omaha, NE. These positions will responsible for case management of court & probation ordered juvenile participants, including but not limited to, scheduling client appointments, client orientation, reporting, installation and removal of electronic monitoring devices, regular maintenance of the technology, and administrative responsibilities. The ideal candidate will be a tech savvy person who has a genuine passion for providing exceptional customer service with a positive attitude and will be extremely well organized, detail oriented and have an upbeat and friendly demeanor.

THIS JOB WILL REQUIRE OVERNIGHT, WEEKEND, AND HOLIDAY WORK

RESPONSIBILITIES INCLUDE:

• Scheduling appointments with our juvenile clients both in office and for our remote technicians
• Fitting juvenile clients with monitoring devices (GPS, House Arrest, Alcohol Monitoring) both in office and off site
• Case management of clients
• Communication with clients and supervising authorities
• Daily reporting of client compliance
• Cleaning & maintenance of monitoring equipment
• Performing other related duties as required and assigned.

QUALIFICATIONS:

• Exceptional written and oral communication skills.

• Outstanding organizational, problem solving, and multi-tasking tasking abilities are necessary.

• Must be proficient in Microsoft Office Suite, to include Word, Outlook and Excel. Expertise in other commonly used programs such as Adobe PDF, SharePoint, etc. is a plus.

• Must demonstrate a strong ability to prioritize work, balance the needs of various individuals, and ability to work with minimal supervision.

• Must have a high level of interpersonal skills and the ability to appropriately handle sensitive and confidential information and resolve situations is essential.

• A valid Driver's License is required

• ABILITY TO SPEAK AND READ SPANISH IS A PLUS.

MUST BE ABLE TO PASS BACKGROUND AND DMV CHECKS

PLEASE SUBMIT RESUME AND COVER LETTER.

Compensation will depend on experience.

WE HAVE AN IMMEDIATE NEED TO FILL THESE POSITIONS

View our website at www.vigilnet.com for more information about our company and services.

Company Description

Vigilnet is a privately held company which began business operations in 2006 and whose sole purpose is to assist the justice community in monitoring and rehabilitating offenders. We have successfully partnered with various Law Enforcement agencies in the monitoring of well over 25,000 offenders. Vigilnet prides itself on working with each jurisdiction individually to customize a service plan that is able to meet the needs of law enforcement at the most competitive prices. Vigilnet is an expert in providing electronic monitoring and other services aimed at increasing public safety in our communities. Vigilnet currently operates in over 200 counties throughout Nebraska, Iowa, Washington, Oregon, and Pennsylvania and has quickly become one of the fastest growing and most respected offender monitoring organizations in the country.