We are a local neighborhood pet store located in Nob Hill and we are looking for a few team members who can make customers feel welcome and who can provide excellent customer service. All positions available: Managers/Assistant Managers/Shift Leaders/Sales Associates We are looking for full time and part time. We are open 7 days a week: 10am-6:30pm BASIC RESPOSIBILITIES Would Be: Greet and direct customers Provide accurate information (e.g. product features, pricing and services) Answer customers' questions about specific products/services Cross-sell products Ensure racks are fully stocked Manage returns of merchandise Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times) Inform customers about discounts and special offers Provide customer feedback to the Store Manager Stay up-to-date with new products/services