VillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry.
If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport. We offer a fantastic work environment, competitive wages, and a generous generous benefits package including a 401(k) plan with a company match of up to 4% of your compensation.
This position will assist Fitness Department with leadership, connectivity and administrative duties relating to operating the fitness department. Typical responsibilities will include assisting with meeting and scheduling new club members for their initial fitness consultation at point of join, prescribing and promoting training packages, trainers and programs, the Fitness Advice Center schedule, completing bi-weekly payroll corrections and calculations, updating the outstanding sessions list, investigating scheduling errors on the PT Report, and confirming and rescheduling Fit Plan appointments. This position will also assist with leading a team of fitness professionals in providing world-class service to all VillaSport members in the fitness center and in delivering high quality fitness training services, small group training programs, and educational seminars that help members achieve their health and personal goals and generate significant revenues for the club. Under supervision of the Fitness Director, the Fitness Lead Associate is responsible for achieving or exceeding departmental budget expectations and for ensuring (in conjunction with the Facilities Director) that all fitness equipment is properly maintained, operational and safe. The Fitness Lead Associate performs management duties in addition to coordinating with the Fitness Director to ensure management presence during all peak hours. The Fitness Lead Associate participates in club-wide events, parties, programs and projects.
Proficiency in Word and Excel; ability to learn new software systems quickly.
Knowledge and expertise in individual and group training protocols, standards and sales strategies.
Knowledge of current fitness trends in programming and equipment.
Knowledge of anatomy, physiology, and kinesiology.
Strong sales and sales training skills.
Minimum one year in an administrative position preferred.
Experience in a high revenue-generating personal training/fitness department.
Minimum one year personal training experience with proven track record of high service and revenue performance preferred.
Experience with development and delivery of educational workshops and seminars.
Excellent written and verbal communication skills, including public speaking
Comfortable with striking up conversations with members, with approaching members at the club, with providing advice and assistance, with calling members on the phone, and with handling and resolving member complaints
Excellent proofreading skills.
Ability to focus on a task or assignment through completion.
Ability to check own work for accuracy.
Ability to prioritize and multi-task.
Ability to take initiative and use good judgment in making suggestions and executing solutions to issues promptly and effectively.
Excellent customer service skills.
Friendly, sincere, energetic, and enthusiastic.
Honest and ethical.
Must have at least one nationally recognized accredited certification from the following:
American College of Sports Medicine (ACSM).
National Strength and Conditioning Association (NSCA).
National Academy of Sports Medicine (NASM).
American Council on Exercise (ACE).
Aerobic and Fitness Association of America (AFAA).
National Council on Strength and Fitness (NCSF).
PTA Global (PTA)
First Aid/CPR/AED certification required prior to hire date.
4-Year Degree in the Fitness Field preferred.
For more information about VillaSport please visit our website at www.villasport.com
* No unsolicited phone calls or resumes from recruiters. Any unsolicited resumes received will be deemed the property of our Company and no recruiting and/or placement fees will be paid out should the forwarding of said material result in hire. *