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Spa Receptionist - VillaSpa at VillaSport

Villasport Athletic Club and Spa

Spa Receptionist - VillaSpa at VillaSport

Roseville, CA
Part Time
Paid
  • Responsibilities

    VillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry.

    If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport. We offer a fantastic work environment, competitive wages, and a 401(k) plan with a generous company match of up to 4% of your compensation.

    POSITION SUMMARY:

    The purpose of this position is to facilitate guest/member flow for the spa. This position may be assigned to either reception responsibilities or valet responsibilities. Valets greet guests, provide spa tours, guide guests to prepare for treatments, and ensure the cleanliness of the common areas of the spa. Receptionists greet guests, check in guests, schedule spa services, answer inquiries and sell and promote services and retail products. Both roles actively interact with guests/members providing unsurpassed service levels.

    YOUR FOCUS AND OUR FOCUS:

    To maximize revenue.

    To control expenses.

    To deliver excellent customer service.

    To maintain the quality and cleanliness of your facility and work space.

    QUALIFICATIONS:

    Excellent communication skills, to encompass phone and face-to-face interaction. Active hospitality.

    Proficient use and knowledge of the spa computer software system, the spa menu and club services.

    Strong background in a hospitality industry preferred.

    Ability to work with minimal supervision.

    Excellent written and verbal communication skills

    Must fluently speak, read, write and understand the primary language used in the work place.

    Experience in sales, retail, or administration is preferred; salon/spa experience is a plus.

    High School graduate; junior college, college, or college courses preferred but not required.

    For more information, please visit our website at www.villasport.com

    *** No unsolicited phone calls or resumes from recruiters. Any unsolicited resumes received will be deemed the property of our Company and no recruiting and/or placement fees will be paid out should the forwarding of said material result in hire. ***