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Assistant General Manager - VillaSport

Villasport Athletic Club and Spa

Assistant General Manager - VillaSport

San Jose, CA
Full Time
Paid
  • Responsibilities

    VillaSport Athletic Club and Spa offers an exciting and fulfilling career opportunity for those who thrive in a fast-paced and energizing environment. Our resort-style clubs are where fitness, relaxation, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for a talented and motivated Assistant General Manager with superb leadership, customer service, and communication skills who can grow with us and deliver best-in-class customer service on a scale not seen in the industry.

    We offer a fantastic work environment, competitive wages, and a benefits package that includes a 401(k) with a generous company match of up to 4% of an employee's compensation.

    POSITION SUMMARY:

    The Assistant General Manager (AGM) assists the General Manager (GM) in carrying out the brand promise, service vision and core values of VillaSport. Together with the GM, the AGM is responsible for the successful operational and financial performance of the club. The AGM helps bring to life a high performance culture that develops, empowers and recognizes great employees and delivers five-star service and an immaculately clean club to members and guests. The AGM leads, mentors and develops his/her team of direct reports, ensuring all facets of department operations in facilities, housekeeping, member services and F&B meet VillaSport standards. The AGM is provided with general supervision by the GM and must be able to effectively co-lead a high-end, resort-style, family-oriented athletic club with minimal direct supervision.

    YOUR FOCUS AND OUR FOCUS:

    To maximize revenue.

    To control expenses.

    To deliver excellent customer service.

    To maintain the quality and cleanliness of your facility and work space.

    QUALIFICATIONS:

    Five-star customer service/retention and problem-solving skills.

    Excellent communication and staff development skills.

    Critical eye for cleanliness, maintenance and facility presentation.

    Experience working for a high-end, high-touch, service-oriented business is a plus.

    Experience leading a team and being a part of a high-performing team.

    Experience actively managing a business on a day-to-day basis, driving revenues and managing all expenses.

    Servant leadership mindset.

    Honest, trustworthy and ethical.

    Reliable and accountable; self-motivated.

    High energy with a positive outlook and demeanor.

    Can-do spirit; resourceful and adaptable.

    College degree, progress toward a college degree, or equivalent skills gained through experience.

    For more information about VillaSport please visit our website at www.villasport.com

    Please send your resume and salary range requirements.

    *** No unsolicited phone calls or resumes from recruiters. Any unsolicited resumes received will be deemed the property of our Company and no recruiting and/or placement fees will be paid out should the forwarding of said material result in hire. ***

    California Privacy Rights Notice for Employees and Job Applicants

    Under the California Consumer Privacy Act (“CCPA””), Syufy Enterprises (along with all of its affiliates) is required to inform California residents who are our employees and job applicants (together “consumers”) about the categories of personal information we collect about you and the purposes for which we will use this information. This notice contains disclosures required by the CCPA and applies only to personal information that is subject to the CCPA.

    Categories of Personal Information we collect. We collect the following categories of personal information about consumers who are California residents.

    Personal and online identifiers (such a first and last name, email, address or unique online identifiers);

    Categories of information described in section 1798.80€ of the California Civil Code (such as physical characteristics or description, social security number, driver’s license or state identification number, address, insurance policy number, and bank account number);

    Characteristics of protected classifications under California or federal law (such as race or gender);

    Professional or employment related information;

    Education information;

    Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies;

    Biometric information;

    Internet or other electronic network activity information;

    Geolocation data;

    Audio, electronic, visual, thermal, olfactory, or similar information;

    Other information about you that is linked to the personal information above; and

    Inferences drawn from any of the information identified in this subdivision to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

    How we use Consumers’ Personal Data. We use and disclose the personal information we collect for our business purposes. These purposes include without limitation:

    Processing, evaluating, and communicating with you about your application, including to check references or your background, and communicate with you about other jobs that may interest you.

    Other business purposes as identified in the CCPA, which include:

    Auditing related to our interactions with you;

    Legal compliance;

    Detecting and protecting against security incidents, fraud, and illegal activity;

    Debugging;

    Performing services (for us or our service provider) such as account servicing, processing orders and payments, and analytics

    Internal research for technological improvement;

    Internal Operations;

    Activities to maintain and improve our business; and

    Other one-time uses.

    Other interactions with Syufy Enterprises and its affiliated companies. We may collect information about you that is unrelated to your employment or application to our company, if you are a business customer of one of our offered services or if you interact with one of our customers.

    Contact Us. For more information or questions and concerns about any of our company practices, please contact us at:

    Syufy Enterprises

    150 Pelican Way

    San Rafael, CA 94901