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Spa Director - VillaSpa at VillaSport

Villasport Athletic Club and Spa

Spa Director - VillaSpa at VillaSport

Katy, TX
Full Time
Paid
  • Responsibilities

    VillaSport Athletic Club and Spa offers an exciting and fulfilling career opportunity for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented Spa Director candidates with superb leadership, excellent customer service skills, and a passion for health and wellness who want to grow with us at our new location in Cinco Ranch, TX.

    We offer a fantastic work environment, competitive wages, and a generous benefits package that includes a 401(k) with a generous company match of up to 4% of an employee's compensation.

    POSITION SUMMARY:

    As a member of the VillaSport leadership team, the Spa Director helps bring to life a high-performance culture that develops, empowers, and recognizes great employees and delivers five-star service, exceptional programs and an immaculately clean and safe club to members and guests. In decisions and actions, the Spa Director is guided by VillaSport’s WE SERVE principles. The Spa Director fully executes on all VillaSport Standard Operating Procedures (SOPs) and takes ownership of the overall operational and financial performance of the spa. Though guided by the Office of the General Manager (OGM), the Spa Director is expected to be self- motivated, self-reliant, organized, and able to handle concurrent projects, and assignments.

    YOUR FOCUS AND OUR FOCUS:

    To maximize revenue.

    To control expenses.

    To deliver excellent customer service.

    To maintain the quality and cleanliness of your facility and work space.

    QUALIFICATIONS:

    Thorough knowledge of club spa operations to include, but not limited to spa programs, staffing and budget management.

    Thorough knowledge of spa treatment protocol, codes, and processes.

    Minimum of 3 years management experience as a club spa manager, or assistant spa director in a 5 or more-room spa.

    Knowledge of a POS systems.

    Experience with club or spa management systems.

    Excellent written and verbal communication skills.

    Ability to work with minimal supervision.

    Proficient in MS Excel and Word.

    Excellent training and coaching skills.

    College degree in hospitality, spa, or service related field preferred.

    First Aid/CPR certificate required within 90 days of hire date.

    Minimum of one national (spa) certification preferred.

    Excellent customer service skills, energetic, enthusiastic and motivational.

    Able to take initiative and use good judgement in making suggestions and executing solutions to issues promptly and effectively.

    Exhibits honest, discretion and sound judgement.

    Open to changing situations.

    For more information about VillaSport, please visit our website at www.villasport.com

    Please include a resume along with your salary range requirements.

    *** No unsolicited phone calls or resumes from recruiters. Any unsolicited resumes received will be deemed the property of our Company and no recruiting and/or placement fees will be paid out should the forwarding of said material result in hire. ***

    #CR