Sorry, this listing is no longer accepting applications. Don’t worry, we have more awesome opportunities and internships for you.

Field Service Specialist

Vinyl Technologies, Inc

Field Service Specialist

Amherst, MA +44 locations
Full Time
Paid
  • Responsibilities

    Fitchburg, MA  - Help ensure customer success with the leading laser manufacturer at your back.   Introduction Join a 25-year old, rapidly growing industrial laser machinery manufacturer in the breadbasket of Massachusetts. The role offers a compelling balance of quality of life, cutting-edge laser technology and proximity to two world-class technology hubs: Boston & Worcester. Current clients include Fortune 100 firms as well as innovative smaller industrial manufacturers worldwide. Enjoy working alongside an agile, innovative team and leave raving fans in your wake.   Job Description  Work in the field and in the office with customers to assist in setup of new systems and repair of existing system; Confer with department heads, as needed, to resolve post sales customer issue Assist in development of training materials and occasional delivery of training Support manufacturing with periodic per-shipment product quality assurance Assist sales department with system and application development   Culture Vytek believes in providing its service team with the products and tools required to provide industry leading service. Our culture is built around innovation on behalf of the customer which doesn't stop with new products and features, it also drives how we approach service and ensure our customers are satisfied.   Key Requirements, Skills & Qualifications The ideal candidate for the service technician will have a minimum of 3 years of experience working in a field service related environment and be able to travel without restrictions, on short notice if needed. -Demonstrated track record of exceeding customer expectations in service, support and/or training roles at capital equipment manufacturer or capital equipment service provider, ideally in laser or machine tool markets -Electro-mechanical background -Excellent PC skills & understanding of CAD/CAM and image-editing software -Exceptional listening and oral/written communication skills along with cheerful, naturally inquisitive, confidence-instilling phone and in-person presence -BA or BE preferred   Benefits   Quality, cost-effective health care as well as disability and life insurance 401(k) retirement savings plan Closing  Thank you very much for your interest in working for Vytek. We appreciate your time and review each and every resume that is submitted to our HR department. If you are selected to participate in the interview process, you will receive an email within a week. No calls/emails from recruiters please.    

  • Locations
    Somers, CT • Amherst, MA • Fitchburg, MA • Gardner, MA • Charlton, MA • Upton, MA • Dudley, MA • Westborough, MA • West Boylston, MA • Worcester, MA • Paxton, MA • Framingham, MA • Bedford, MA • Marlborough, MA • Billerica, MA • Lowell, MA • Tewksbury, MA • Tyngsboro, MA • Franklin, MA • Waltham, MA • Wellesley Hills, MA • Needham, MA • Weston, MA • Wellesley, MA • Newton, MA • Nashua, NH • Manchester, NH • Henniker, NH • Concord, NH • Keene, NH • Rindge, NH