Latin America Rafaeli Law PLLC, a fast-growing personal injury law firm, is seeking an experienced Virtual Case Manager Assistant to join our fully remote team. This is an excellent opportunity to work with a U.S.-based law firm, use your case management skills, and contribute to delivering excellent results for clients. Work Schedule • Full-time (40 hours per week) • Must be available to work Eastern Standard Time (EST) business hours • Long-term, stable position with growth potential What We Offer • Fully remote position – work from anywhere in Latin America • Competitive compensation (USD) • Opportunity to grow with a rapidly expanding U.S. law firm • Collaborative and supportive work environment How to Apply Send your resume and a brief cover letter (in English) explaining why you are the right fit for this role. Responsibilities: You will work closely with our case managers to assist in managing personal injury cases from intake through closing. Your key responsibilities will include: • Opening claims with insurance companies • Collecting medical records and organizing them for case files • Following up with providers and insurance adjusters for updates • Preparing closing statements and assisting with reductions • Tracking and documenting case progress from intake to settlement in Filevine • Supporting case managers with administrative tasks to keep cases moving efficiently Qualifications: Requirements To succeed in this role, you must have: • 2–3 years of personal injury case management or legal assistant experience • Proficiency with Filevine case management software (required) • Fluent English (written and spoken) • Reliable high-speed internet connection • Two computer monitors for multitasking • Strong attention to detail and organizational skills • Ability to work independently and manage multiple tasks efficiently Compensation: $5 - $10 hourly

• You will work closely with our case managers to assist in managing personal injury cases from intake through closing. Your key responsibilities will include: • Opening claims with insurance companies • Collecting medical records and organizing them for case files • Following up with providers and insurance adjusters for updates • Preparing closing statements and assisting with reductions • Tracking and documenting case progress from intake to settlement in Filevine • Supporting case managers with administrative tasks to keep cases moving efficiently