Due to tremendous belief in the future of our Virtual Sales Organization, we are looking to add a Virtual Industrial Sales Manager who will be accountable for the profitable achievement of revenue, gross profit, and development of a hunter mindset Virtual Sales team. As a member of the Leadership Team, you will have direct influence over Crescent Electric’s continued growth and success by ensuring our short and long-term revenue and profit expansion.

PRIMARY DUTIES:

• Establish a hunter team culture that is grounded in Crescent Electric’s Core Values: Innovation, Speed, Adaptability, Creativity, Flexibility.

• Deliver and achieve the annual sales plan for the Virtual Sales Team including revenue, profit, and strategic objectives.

• Establish operational benchmarks, timelines, resources, and budgets needed to achieve strategic goals including adherence to system pricing (PROs).

• Effectively hire, develop, retain, and lead a competent, digitally enabled, hunter mindset, diverse sales team.

• Works closely with Customer Experience, Operations and Marketing to ensure customer satisfaction, and high levels of sales support.

Sales Strategy and Performance

• Implement or optimize sales processes, structures, and rigor that result in improved sales team performance, flexibility, and timely reporting.

• Responsible for leading and managing a high performing hunting virtual sales team covering the markets we serve & will serve.

• Leads accurate and timely forecasting efforts of virtual sales team.

• Coordinates the involvement of all sales support personnel including AVPs, ASMs, AMs, REMs, AEs, National Sales team, Leadership, Marketing, Digital, Supply Chain, Category/Product management, professional services, and operations to ensure customers’ expectations are met.

• Works with SVP & AVPs to ensure strategic and business objectives are met by the virtual sales team.

• Penetrate large accounts at the C-Level to maximize the value of new and existing relationships.

• Proactively assesses, clarifies, and validates customer requirements and satisfaction by engaging key. customer accounts in conjunction with virtual sales personnel.

• Provides a leadership-level point of contact for key customers. Builds and maintains strong customer relationships.

• Accurate insight into the competitive landscape, including detailed assessments of key competitors, including why opportunities are won or lost.

• Establishes productive relationship with marketing based on frequent communication, collaboration, and the effective allocation of marketing investment.

ACCOUNTABILITIES AND PERFORMANCE MEASURES

• Delivers the annual sales plan including revenue, profit, and strategic objectives.

• Accountable for the thorough implementation of all customers related initiatives among virtual sales personnel.

• Responsible for the efficient allocation of company support resources in the customer base.

• Implements effective coaching and development of direct reports.

MANAGERIAL RESPONSIBILITIES

• Manage direct reporting personnel of ~8 people and redefine the team, as needed.

• Carry out managerial responsibilities in accordance with the organization’s policies, procedures, and applicable laws.

• Responsibilities may include hiring, interviewing, and training employees; planning, assigning, and directing work; appraising performance; rewarding and performance managing employees; addressing complaints and resolving problems.

• Outline roles and responsibilities, drive effective and efficient onboarding, and provide coaching and mentoring on an ongoing basis.

• Periodically evaluate the performance of each employee and offer goals and objectives on an annual basis.

• Recommend merit wage increases within the established company wage structure and policy.

QUALIFICATIONS:

• Exceptional leadership, coaching, and motivational skills and a track record of hiring & retaining extraordinary talent.

• Expert level use of sales analysis, sales process, CRM and KPIs to drive the business forward.

• High degree of analytical skill, financial acumen, and strong business management skills

• Understanding of digital tools and how to utilize them in the sales process.

• Hybrid role with minimum in office once a week or as necessary.

• Up to 25% with overnight stays.

EDUCATION AND/OR EXPERIENCE

• Bachelor’s Degree from an accredited institution; 10 years of successful sales experience and/or training, or equivalent combination of education and experience.

• 3-5 years of sales leadership of teams across multiple locations, products, and services. Virtual account management experience preferred.

TOTAL REWARDS AND BENEFITS

Crescent Electric's compensation package includes an array of top-tier benefit options, including:

• Eligibility for health, and dental, vision coverage, 401(k) plan, and flexible spending accounts, subject to plan terms.

• Eligibility for company-paid benefits such as life insurance, short-term disability, long-term care, and Employee Assistance Program, subject to applicable waiting periods.

• Excused Absence time off and Paid Time Off (PTO).

• Company-paid holidays.

• Other benefits for which you may be eligible includes supplemental life insurance, hospital indemnity, and accident and critical illness benefits with cancer coverage.

• Eligibility: Employees are eligible for health, dental, vision, and life insurance benefits on the first of the month following 30 days of employment. Employees who are 21 years of age or older will be automatically enrolled in the company’s 401(k) plan once they achieve 90 days of employment.

FAMILY OWNED. CULTURE OF QUALITY. OPPORTUNITIES TO ADVANCE.

Crescent is transforming and we are on a mission to power the communities we serve through teamwork and relentless customer focus. We have a vision of uncompromising teamwork committed to becoming the industry leader for our employees, suppliers, and shareholders. At Crescent, you will have the opportunity to develop professionally, grow personally and have the flexibility to balance your life's priorities. Let's serve together. Let's power our communities together. Let's become THE industry leaders...together.

Crescent Electric Supply is proudly an Equal Opportunity Employer. Crescent Electric Supply does not discriminate on the basis of age, color, race, national origin, gender, religion, marital status, disability, veteran, military status, sexual identity or expression, sexual orientation, or any other basis prohibited by local, state, or federal law. Veterans and military spouses are highly encouraged to apply. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served. Candidates are subject to pre-employment assessments, Motor Vehicle Record review, criminal background checks, references check, and a post-offer drug screen.

We're a nationwide leader in electrical supply distribution and solutions, focused on customer service. We work hard to get products to customers where and when they need them, as well as on time and ready for immediate use. No matter the role, from warehouse driver to general office support, every team member is responsible with helping our customers.