Virtual Receptionist

Complete Women's Care

Virtual Receptionist

Virginia Beach, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Want to be part of, and contribute to, an amazing healthcare team? We are looking for a motivated team member with impeccable customer service skills and exceptional multi-tasking abilities for our medical practice. The applicant must be an independent thinker who gets joy from serving others (OB/GYN experience preferred). THIS IS A REMOTE POSITION

    Responsibilities:

    Answer, screen, and forward incoming phone calls with a smile!

    Ability to handle a large volume of calls for a busy OB/GYN practice.

    Create a warm first impression!

    Schedule new & current patient appointments, including, New OB Intake, OB appointments, Annual & problem GYN, LAB, Ultrasound, Hormone replacement appointments and more.

    Direct patients to the appropriate person and office.

    Ability to assist patients with directions, appointment confirmations and send messages to provider staff for assistance.

    Provide basic and accurate information in person and via phone/email.

    Verify insurance, Receive payments.

    Ability to work alone, with little supervision.

    PRIOR EXPERIENCE WITH ATHENA A PLUS.

    Skills:

    Exceptional Customer Service Skills accompanied by a desire to implement them is a MUST.

    Proven work experience as a Receptionist, Front Office Representative, or similar role.

    Proficiency in Microsoft Office Suite.

    Computer experience in a medical office & Athena is a plus.

    Professional attitude and appearance.

    Solid written and verbal communication skills.

    Ability to be resourceful and proactive when issues arise.

    Excellent organizational skills.

    Multitasking and time-management skills, with the ability to prioritize tasks.

    High School Diploma/GED 1-2 year prior Experience

    Quailified candidates will be contacted