Job Description

• Provide day-to-day analytical support to the team, gathering and analyzing business requirements especially in ambiguous situations, assisting in data gathering, analysis, and interpretation to address immediate business needs and challenges in a timely manner.
• Guide and mentor stakeholders in cultivating an analytical mindset, emphasizing the importance of leveraging data-driven insights to inform decision-making processes.
• Utilize data exploration techniques to uncover trends, patterns, and areas for improvement within the organization's datasets.
• Develop actionable business recommendations based on data insights to drive strategic initiatives and operational efficiencies.
• Develop and maintain reports, dashboards, and data visualizations using tools, such as Excel, SQL, and Power BI.
• Collaborate with cross-functional teams to drive process improvements and optimize business performance.

This position will require candidates to work hybrid out of our Waltham, MA office.

Qualifications

Minimum Requirements:

• 2+ years of experience in business analysis, data analytics, or related field.
• Bachelor’s degree

Preferred Requirements:

• Master's degree preferred.
• Excellent problem-solving skills and ability to think critically and analytically with strong curiosity to explore data trends and uncover insights.
• Proven excellent verbal and written communication skills to clarify requirements and translate vague inputs into actionable tasks, and effectively communicate insights and recommendations to stakeholders.
• Ability to work effectively in a collaborative cross-functional team environment and communicate complex ideas clearly.
• Demonstrate knowledge of database structure.
• Proficient in Excel, including advanced functions and Power Query, and SQL for reporting automation and data ETL. Experience with Power BI, including DAX, to create interactive dashboards and visualizations.
• Apply accounting and financial analysis knowledge to interpret financial data and provide valuable insights.
• Apply quote to cash operation knowledge to identify process improvement opportunities and enhance operational efficiency.
• Strong time management skills and the ability to deliver high-quality results and meet deadlines in a fast-paced environment.
• Demonstrate a self-starter mentality and fast learner mindset to thrive in a fast-paced and rapidly changing environment.
• Experience of working with Salesforce CPQ data is preferred.
• Familiarity with Snowflake for cloud-based data warehousing and analytics is preferred.
• Python for data manipulation and analysis tasks is a plus.

Additional Information

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact careers@dynatrace.com. Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law/EEO is the Law Supplement. To be considered for this position, please upload your resume/CV.