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Receptionist - Optical - Bilingual

Vision Center by Walmart

Receptionist - Optical - Bilingual

Foothill Ranch, CA +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    WHAT WOULD YOU DO? – THE SPECIFICS

    • Ensure high quality customer service.
    • Ensure a smooth flow of customers through the store.
    • Answer, screen, and forward incoming phone calls in accordance with National Vision protocol.
    • Conduct accurate and timely pre-testing of patients.
    • Process and understand managed care plans.
    • Schedule and confirm appointments, follow-up visits and classes.
    • File all patient records daily and pull patient files for the next day’s appointments.
    • Keep store tidy and presentable according to company guidelines and policies.
    • Prepare and maintain sales sheets and records in accounting/inventory application.
    • Assist and maintain appropriate professional relations with the Optometrist, other National Vision associates, and customers.
  • Qualifications

    Qualifications

    ARE YOU THE RIGHT FIT? – THE SUITABLE TALENT

    • Experience as a Receptionist, Front Office Representative or similar role is preferred.
    • Fluent in reading and speaking both English and Spanish.
    • Experience handling multiple phone lines.
    • Professional attitude and appearance.
    • Organized and detail oriented.
    • Strong customer service skills.
    • Effective interpersonal skills.
    • Ability to be resourceful and proactive when issues arise.

    Additional Information

    TAKING CARE OF OUR PEOPLE

    We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

    Please see our website www.nationalvision.com to learn more.

    We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

  • Locations
    Foothill Ranch, CA • Laguna Niguel, CA