The Housekeeping Inspector is responsible for the cleanliness and overall appearance of the guest rooms and surrounding corridors. The Housekeeping Inspector ensures brand expectations of cleanliness by auditing the work of others, providing feedback, and assisting in achieving presentation standards. They respond to the guest’s needs and requests courteously and pleasantly in order to make their stay as comfortable and enjoyable as possible.
Job Requirements:
Complete all required brand specific training
Complete all required Vision University training
Complete all required health and safety training
Adhere to all Vision Hospitality Group, Inc. and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Responsible for the cleanliness of guest rooms and public areas, and for reporting to the maintenance department any deficiency in any room or public area, and all out of order equipment.
Make beds neatly with fresh linens. Pick up trash from floor, removes and empties trash from waste cans, cleans mirrors and shelves, wipes doorframes and furniture with damp cloth, dusts light fixtures, windowsills, and the baseboards, and arranges furniture properly.
Responsible for the hallway in front of room. Deep cleans one room daily.
Cleans bathrooms, scrubbing basin, bathtub, toilet, and tile floor with damp rag and detergent.
Disinfects surfaces in bathroom.
Replenishes supplies in rooms (glasses, stationary, soaps, shampoo, tissue, toilet paper, guest directories) and places clean towels on rack.
Vacuums each room and hallway.
Reports to the Executive Housekeeper all rooms vacated and clean, rooms occupied and clean, or any other discrepancies, or any unusual conditions of furniture or room repairs needed.
Maintain a clean and attractive work area, uniform, and person.
Should have knowledge of fire alarm and evacuation procedures.
Must be responsible for security of guests, fellow employees and hotel assets.
Must be CPR certified, MSDS trained, and completed brand specific training program.
Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests.
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for safety and security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Have dependable transportation available
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, works well with others, and has an outgoing personality
Maintain a clean and attractive work area, uniform, and person
Able to work with people from diverse cultures and backgrounds
Physical Requirements:
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can stand/walk on feet for 8 hours and work in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be comfortable using a step stool or ladder
Must be able to use/lift arms for up to 8 hours
Must be able to work in extreme conditions such as heat, cold and stress
Have finger dexterity for operating equipment
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write
EEOE