A Server is responsible for serving guests in a friendly, timely, and efficient manner to provide an excellent guest experience. A Server is required to have extensive knowledge of menu offerings. Specifically, you will be responsible for performing the following tasks to the highest standards.
Job Requirements:
Complete all required brand specific training
Complete all required Vision University training
Complete all required health and safety training for all needed licenses or permits
Adhere to all Vision Hospitality Group, Inc. and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to each and every guest
Serve Alcoholic/non-Alcoholic beverages in conjunction with local licensing/liquor regulations
Has extensive knowledge of menu, specials, and all products
Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manner
Return to each table periodically to ascertain whether additional items are desired
Receive payment from guests and follows established procedures for accounting for payments
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for safety and security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Have dependable transportation available
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, works well with others, and has an outgoing personality
Maintain a clean and attractive work area, uniform, and person
Able to work with people from diverse cultures and backgrounds
Physical Requirements:
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 30 pounds
Can stand/walk on feet for 8 hours and work in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be comfortable using a step stool or ladder
Must be able to use/lift arms for up to 8 hours
Must be able to handle heat and stress
Have finger dexterity for operating equipment
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write
EEOE