Valet-Greeter greets and provides valet parking to arriving hotel guests, assist with luggage, and provides transportation for hotel guests in a safe, timely, and courteous fashion. Valet/Greeter drives guest and company automobiles in a safe manner adhering to Brand Standards and the local traffic laws. Valet/Greeter may also run official hotel errands as requested by management. Specifically, you will be responsible for performing the following tasks to the highest standards.
Job Requirements:
Complete all required brand specific training
Complete all required Vision University training
Complete all required health and safety training
Adhere to all Vision Hospitality Group, Inc. and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to every guest and associate
Greet hotel guests upon arrival at the hotel
Have a valid driver’s license
Valet Park hotel guest automobiles with respect, courtesy and care
Obey ALL traffic laws
Recognize and correct conditions which may create security, fire, or accident hazards
Run official hotel errands
Carry luggage
Clean and maintain company automobile
Clean hotel parking lot
Have knowledge of laundry and valet services provided by the hotel
Have good knowledge of the local area, restaurants, and attractions
Be responsible for messages, packages, and delivery of other items
Handle guests’ inquiries and special requests within company guidelines
Can drive both manual and automatic transmission vehicles
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for safety and security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures
Have dependable transportation available
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, works well with others, and has an outgoing personality
Maintain a clean and attractive work area, uniform, and person
Able to work with people from diverse cultures and backgrounds
Physical Requirements:
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 50 pounds
Can stand/walk on feet for 8 hours and work in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be comfortable using a step stool or ladder
Must be able to use/lift arms for up to 8 hours
Must be able to work in extreme conditions such as heat, cold and stress
Have finger dexterity for operating equipment
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write
EEOE