The Breakfast Host meets and greets breakfast guests as they arrive and thanks them when they depart. The host directs guests through the breakfast bar as needed. Cleans and maintains Breakfast station and restocks items as necessary. Specifically, you will be responsible for performing the following tasks to the highest standards.
Job Requirements:
Complete all required brand specific training
Complete all required Vision University training
Complete all required health and safety training
Adhere to all Vision Hospitality Group, Inc. and property specific brand standards
Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests
Provide personalized, friendly service to each and every guest
Keep an ongoing inventory of all food items and supplies needed
Prepare food items for service at breakfast according to occupancy
Maintain a consistent and complete stock of food and beverage items during breakfast hours
Set up service area each day in accordance with Brand standards
Clear and clean tables as they are vacated during breakfast hours
React immediately and appropriately to all spills and accidents in breakfast area
Wash all serving equipment and store appropriately each day
Properly store all reusable food items each day
Keep the pantry and breakfast storage area clean, safe and sanitary
Wipe down tables/chairs, dust fixtures/window sills/baseboards, empty trash and mop/vacuum
Thoroughly clean and maintain areas each day or as needed as pertains to breakfast service
Be aware of current events occurring in area and attractions in which guests can partake
Have complete knowledge of all hotel policies, services and amenities
Necessary Skills:
Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.
Must be responsible for safety and security of guests, fellow employees and hotel assets
Have knowledge of fire alarm system and evacuation procedures.
Have dependable transportation available
Able to communicate effectively in writing, verbally, and in person
Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays
Is organized, honest, works well with others, and has an outgoing personality
Maintain a clean and attractive work area, uniform, and person
Able to work with people from diverse cultures and backgrounds
Physical Requirements:
Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds
Can stand/walk on feet for 8 hours and work in a restrictive space/environment
Must have eyesight enabling vision both near and far
Must be comfortable using a step stool or ladder
Must be able to use/lift arms for up to 8 hours
Must be able to handle heat and stress
Have finger dexterity for operating equipment
Must speak in a clear, understandable voice, hear at a basic level, and understand English
Must be able to write
EEOE