Our Culture:

A boutique and lifestyle concept, Whiskey Thief sits within the Humanist division of Vision Hospitality Group. Highly entrepreneurial, Vision Hospitality Group constantly seeks fresh and innovative ways to bring our concepts to life, limited only by our imaginations. Teamwork is a pillar of our culture, and we consistently practice the development of cross-functional team knowledge to ensure our staff, guests, products and services exceed expectations. Successful team members are continuously seeking opportunities to learn and pass on new knowledge. We always strive to be better, encouraging one another to grow professionally and personally. Our teams understand the value of hard work, diversity and the execution of outstanding guest experiences. We commit to equipping our employees with the knowledge, tools, and support they need. Finally, giving back to the community is central to our culture. Team members volunteer across a range of organizations, and we value the opportunity to serve in our communities.

Job Description:

The Whiskey Thief Rooftop Bar Manager oversees all beverage and food operations for the Whiskey Thief rooftop bar at The Edwin Autograph Collection Hotel.

Ideal Candidate:

Ideal candidates for this role have 2 to 3 years of comprehensive operational bar management experience within the boutique or lifestyle segment. Candidates must have a strong understanding of craft cocktail program development, vendor relationship management, staff development, and guest experience.

Expectations:

As a group dedicated to leading the way in hospitality culture and operations, we expect the following from a successful candidate:

Kindness that allows one to lead by humbly serving their staff

Desire to continually learn about and improve operations through hands – on management, data gathering, and experimentation.

The ability to execute strategies and communicate an understandable plan of action to their staff.

A strong interest in building unique guest experiences and well-planned paths for staff empowerment, in a sustainable manner.

The enjoyment of cultivating strong community relationships with a variety of organizations.

The desire to develop cross – functional relationships with other on – property outlets.

Actively engaging staff in meaningful discussions regarding their professional progress, happiness, and human potential.

A natural inclination to encourage others, have fun, and build mutual respect.

Holding yourself and your team accountable to results, standards, and process excellence.

Duties and Responsibilities:

Complete all required brand specific training

Complete all required Vision University training

Complete all required health and safety training

Adhere to all Vision Hospitality Group, Inc. and property specific brand standards

Work as a team with all property leadership in order to promote smart workflows

Ensure the integrity, execution, and quality of Whiskey Thief service

Recruit, hire, train, and mentor Whiskey Thief staff

Coordinate work assignments, department planning, schedules and payroll reporting for Whiskey Thief

Understand, develop, and maintain strategies to control and improve food cost beer cost, wine cost, and liquor cost

Create and develop menu and beverage pricing, beverage lists, and specials

Responsible for formulating advertising, condiments, linens, uniforms, and decor strategies within Whiskey Thief

Maintain a system of cost controls through purchasing, sales, and inventory management

Understand, follow, and maintain all Health Department rules and regulations

Control and maintain labor costs via scheduling software

Prepare cost and revenue reports. Develop and maintain quality control procedures. Gather critical operating data

Must be CPR certified, MSDS trained, serving alcohol with care, and have completed brand specific training programs – or willing to train in these areas

Must perform any other required duties as requested by the General Manager to aid in better operation of the hotel, restaurant, lounge, and service to the guests.

Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.

Must be responsible for safety and security of guests, fellow employees and hotel assets

Have or learn knowledge of fire alarm system and evacuation procedures

Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays - serve as MOD when necessary.

Organized, honest, works well with others, and has an outgoing personality

Maintain a clean and attractive work area, uniform, and personal appearance

Able to lead & work with people from diverse cultures and backgrounds

Have a valid driver’s license and dependable transportation available.

Key Performance Objectives/Measures of Success:

Regular analysis of business performance using P&L statement and guest feedback systems

Key Performance Indicators include (but not limited to):

o Liquor Cost, Beer Cost, Wine Cost, Food Cost, Labor Cost, Employee Retention, Order Delivery Times, Guest Satisfaction measures and Variance

Development of a long-term social media/digital strategy that allows for Top 10 rankings on TripAdvisor, Google Reviews, and other online platforms

Development and maintenance of a standardized, systematic training program that allow excellence in service execution and continuing education of all staff members.

Development and implementation of rotating seasonal menus

Physical Requirements:

Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds

Can stand/walk on feet for 8 hours and work in a restrictive space/environment

Must have eyesight enabling vision both near and far

Must be comfortable using a step stool or ladder

Must be able to use/lift arms for up to 8 hours

Must be able to handle heat and stress

Have finger dexterity for operating equipment

Must speak in a clear, understandable voice, hear at a basic level, and understand English