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Executive Housekeeper

Vision Hospitality Group

Executive Housekeeper

Atlanta, GA +2 locations
Full Time
Paid
  • Responsibilities

    Executive Housekeeper will be responsible for managing daily Housekeeping operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

    Job Requirements:

    Complete all required brand specific training

    Complete all required Vision University training

    Complete all required health and safety training

    Adhere to all Vision Hospitality Group, Inc. and property specific brand standards

    Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests

    Provide personalized, friendly service to every guest and associate

    Schedule housekeeping staff in accordance with occupancy forecasts

    Hire, train, and supervise all housekeeping and laundry staff in coordination with General Manager in adherence to Brand and Vision Standards

    Reward, discipline, and evaluate staff in a timely manner

    Is responsible for the cleanliness of guest rooms and public areas, and for reporting to the maintenance department any deficiency in any room or public area, and all out of order equipment

    Personally inspect rooms and public area for cleanliness and adherence to Vision/Brand Standards

    Report all discrepancies found on the night auditor’s room report.

    Report all incidents or strange occurrences that could be an indication of misdemeanors

    Ensure all keys and key cards are returned to the secure designated area or front desk

    Maintain the lost & found section and records associated with it daily

    Control all linen and uniform inventories. Take monthly inventories of all linen. Order required linen and supplies when necessary with the approval of General Manager

    Have knowledge of other departments and willingness to help

    Act as liaison between front desk and housekeeping, and maintenance and housekeeping

    Handles guest questions and comments in a friendly and courteous manner

    Have extensive knowledge of Health and Safety procedures and training

    Necessary Skills:

    Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc.

    Must be responsible for safety and security of guests, fellow employees and hotel assets

    Have knowledge of fire alarm system and evacuation procedures

    Have dependable transportation available

    Able to communicate effectively in writing, verbally, and in person

    Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays

    Is organized, honest, works well with others, and has an outgoing personality

    Maintain a clean and attractive work area, uniform, and person

    Able to work with people from diverse cultures and backgrounds

    Physical Requirements:

    Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 40 pounds

    Can stand/walk on feet for 8 hours and work in a restrictive space/environment

    Must have eyesight enabling vision both near and far

    Must be comfortable using a step stool or ladder

    Must be able to use/lift arms for up to 8 hours

    Must be able to work in extreme conditions such as heat, cold and stress

    Have finger dexterity for operating equipment

    Must speak in a clear, understandable voice, hear at a basic level, and understand English

    Must be able to write

    EEOE

  • Locations
    Atlanta, GA • Chattanooga, TN • Memphis, TN