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Systems Engineer


Systems Engineer

Cleveland, OH
  • Responsibilities


    Lazorpoint is Northeast Ohio’s leading IT managed services provider for the past 20 years and counting. Long before IT Managed Services became a buzzword, Lazorpoint was offering full-service IT solutions and support to companies, particularly in the middle-market, to help them develop technology solutions to drive their growth.

    Lazorpoint is a partner that delivers unmatched expertise, strong leadership, clear and direct communications and a culture built on trust and commitment. We work hand-in-hand with companies across a range of industries to help them understand technology opportunities and challenges and build the systems right for them. Our Think, Build, Run approach takes into account clients' unique make-up and how we can help them achieve peak performance.


    The ideal Systems Engineer is an inquisitive quick learner who has a passion for serving others. This curious and analytical problem-solver is self-sufficient, yet values being part of a team. Being proactive, resourceful, and hardworking come naturally to this industry professional. Operating with integrity, the ideal candidate is personable, gets things done on time and is continually adding value to their clients. Our team needs someone who is patient and persistent, humble and hungry, creative and comfortable with healthy conflict. His/her positive attitude, combined with exceptional communication skills and vulnerability-based trust, help this individual exemplify the company’s vision and core values.

    Able to explain complex ideas in layman’s terms, the right candidate is flexible, honest, and comfortable communicating over the phone or in person. This detail-oriented and organized self-starter is responsive to client’s needs and can think several steps ahead, considering the consequences of different potential solutions. Good at risk analysis and assessment, this adaptable people person has a sense of urgency but is calm under pressure. Able to overcome obstacles, this smart and determined Systems Engineer thrives in challenging environments, takes initiative and ownership, and has situational awareness which allows him/her to understand the big picture while still considering the details. This role requires someone who isn’t afraid to ask questions or ask for help.

    Able to adhere to processes, this mission-focused teacher has the ability to see a problem, create practical solutions, and always follows through. This Systems Engineer has an appetite for learning and growing, has high standards, and is committed to the team. We are looking for someone who is active in meetings and eager to participate. Able to speak his/her mind, this flexible and trustworthy coach is available to their clients and their team and appreciates an atmosphere where team members can lean on one another when needed. The ideal person for this position believes that staying relevant in the field and keeping up with the trends is not only necessary, but keeps them engaged and fuels his/her passion for their career.


    The responsibilities and duties of this Systems Engineer position include, but are not limited to the following:

    • Design and implement solutions for:
      • Microsoft Office 365 migrations
      • Cloud services migrations
      • Virtualization
      • Backup & Disaster Recovery
      • Security
      • Windows Server
      • Remote Desktop/Virtual Desktop
      • Networking
      • Infrastructure hardware replacements and upgrades
    • Project Implementation and Management/Delegation of work
    • Verbal and written client communication
    • Troubleshoot issues during project implementation
    • Onboarding and assessment of new clients
    • Develop methods and best practices, setting standards for future projects
    • Collaborate with sales team to develop bill of materials, scope of work, and solutions for clients
    • Collaborate with vendors to design client solutions
    • Documentation including product life cycles, network, warranties, configuration of what was deployed so it can be supported and monitored by Support Team
    • Collaborate with Support Engineers as needed on post implementation support issues
    • Learn new technology, research industry trends, continuing professional development



    • 3-7 years’ relevant experience
    • Windows Server experience


    • Consulting/professional services experience
    • Degree in STEM field (engineering, computer science, math, etc.) or equivalent work experience
    • Design, implementation and migration of:
      • Microsoft Office 365 (identity management, messaging, file storage)
      • Cloud services (Azure, Amazon)
      • Backup & Recovery
      • Windows Server solutions
      • Remote Desktop/Virtual Desktop solutions
      • Virtualization (Hyper V, VMWare)
    • Certifications:
      • Microsoft
      • Networking
      • Cloud


    • Shared storage and compute experience
    • Cyber security experience
    • Scripting & automation experience


    • Must have a valid driver’s license and insurance without any driving restrictions as there can be up to 50% travel to client locations
    • Position may involve standing for long periods of time, bending, lifting, laying, working in tight/enclosed spaces, as well as working with and on computers and other technology-based equipment.
    • Candidate must be able to lift up to 50 lbs.


    • Core Values:

      • Commitment: To Mission, Team and Your Promises
      • Get Better
      • Passion to Serve
      • Take Ownership
    • Comprehensive capabilities: have comprehensive and broad IT experiences as well as the opportunity to become a subject matter expert in some areas

    • Work with newest technologies and current trends

    • Opportunity to have a say and shape what happens at Lazorpoint as well as with clients

    • Opportunity to take ownership, shape your path, and make an impact

    • Opportunity for personal and career growth

    • Fast-paced environment

    • Team of talented and forward-thinking high achievers with high standards who are driven and hungry to accomplish more

    • Ability to learn from an experienced team with diverse skillsets

    • Cohesive, collaborative team environment

    • Team members have autonomy and flexibility

    • Company invests in training and career development

    • Successful, growing company utilizing Entrepreneurial Operating System (EOS)

    SALARY: Compensation to commensurate with experience: Salary range is $60-$90K

    BENEFITS: Medical, dental, vision, and life insurance, short-term & long-term disability, 401K & profit sharing plan, PTO, & paid holidays.