We are looking for an Home Care Scheduler to help manage our successful Home Care business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services.

You are highly detail-oriented and an expert at managing multiple priorities. As a scheduler, you will be primarily responsible for the collection, management, and reporting of scheduling information. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.

RESPONSIBILITIES

Coordinate the use of our staff to ensure consistent quality of services for both internal and external staffing needs

Assign new clients to caregivers according to scheduling protocols

Use web based scheduling application as the basis for all scheduling

Create and maintain schedules for all employees

Contact caregivers regarding shift coverage and any changes to the hours of their regular schedule

Keep a “hot list” of all staff that can be placed immediately or used as backup for all call off situations

Fill open shifts and securing coverage for call-offs or changes in client’s needs

Maintain ongoing communication with Managers, Caregivers & Clients regarding scheduling and changes

QUALIFICATIONS

High school diploma or GED

1-2 yrs Employee scheduling experience

Must be well organized, show great attention to detail

Proficient with computer use and software applications

Multi-tasker and customer service-oriented

Excellent time management skills

Home Health experience preferred

WHY JOIN THE INDUSTRY?

Competitive compensation

Training and support