Job Title: Network and Systems Engineer

Location: Detroit, MI / Hybrid.

The Network and Systems Engineer is responsible for providing technical support for computer hardware and software applications, as well as lead contact and administrator of off-site storage to support IS disaster recovery services.

Principal Duties and Responsibilities:

• Establishes baseline and standards for Server Infrastructure.
• Leads collaboration with vendors, departments, customers and staff in support of IT projects.
• Oversees and establishes quality control procedures to ensure that systems are efficient and operational.
• Provides general supervision to System Administrators and the Desktop Support staff.
• Manages and maintains server support including diagnosis and troubleshooting.
• Assesses and defines system requirements.
• Analyzes network data and infrastructure to determine inefficiencies and problems.
• Leads development and design of network architecture and computer systems infrastructure.
• Oversees the management and administration of computer systems.
• Troubleshoots technical issues and develops effective solutions.
• Prepares network analytics, data reports, and operational manuals.
• Trains the engineering team on new systems, protocols, and best practices.
• Identifies and troubleshoots network connectivity issues for local area and wide area network (LAN/WAN/WIFI/VPN) and related systems.
• Resolves technical issues with networks, hardware, and software.
• Performs speed and security tests on installed networks.
• Oversees upgrading/replacing hardware and software systems when required.
• Implements, manages, maintains, and performs data backup and disaster recovery operations.
• Implements, manages, and maintains enterprise endpoint protection and email security protection systems.
• Implements, manages, and maintains group policy, including access control, drive mapping, and HIPAA security requirements.
• Implements, manages, maintains, and administers document management systems (Therefore, One Drive, SharePoint).
• Manages and maintains network monitoring systems to ensure security of data, users, and administrative access privileges.
• Analyzes benchmarks, network logs, and performance measures to optimize availability of network resources and bandwidth to support normal and surge workloads.
• Manages and maintains the building security system and IP video surveillance system.
• Assists in the planning and coordination of hardware and software purchases, services, and support.

KNOWLEDGES, SKILLS AND ABILITIES

• Knowledge of Information Technology (IT) infrastructure, IT Hardware and Software applications, Networks, Servers, Disaster Recovery, Security, Cloud Applications
• Experience in Computer Network set-up, automated phone systems, printers, is a necessity
• Experience quoting, purchasing, costs and budgets.

Education & Experience:

• Bachelor’s degree in Computer/Information Technology or a related field.
• Cisco CCNP, CCNA certification and/or MCSA, MCSE, or MCP certification, preferred.
• 5+ years of experience in the following areas: Advanced knowledge of networking (LAN/WAN), configuration of Cisco switches, firewalls, routers, telecommunications (VoIP), VLAN, DNS, DHCP, BGP, and site to site VPN connections.
• Experience in a Microsoft environment, including Azure, Office 365, Microsoft Windows Server 2012, 2016, 2019 and Windows 10.
• Experience with VMWare and/or Hyper V virtualized environment.

Vital Tech Solutions is an Equal Opportunity Affirmative Action employer. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits promotions, training, termination or any other condition of employment or career development.  All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, veteran status, disability status or any other legally protected status.