Vitality Bowls Store Manager

In 2011 Vitality Bowls was created in northern California from a commitment to provide healthy, high quality superfoods, smoothies, acai bowls and hand-crafted juices to communities throughout the US. The company is fast paced, exciting and has grown to over 70 stores. The company has an amazing opportunity with the potential for growth for a Store Manager in the Pleasant Hill area. This role is primarily responsible for the overall shift-level operations including growing sales, managing financials, operational excellence and exhibiting amazing customer service skills.

Store Manager Responsibilities include:

Plan, train, motivate, monitor and evaluate performance of team members, shift leads and assistant managers; ensure their ability to effectively perform their tasks in a satisfactory way.

Establish strong, transparent lines of communication with upper management, customers, shift leaders and team members.

Manage and anticipate hiring needs, including on-boarding, interviewing, promoting, and terminating Team Members, Shift Leaders, and Assistant Managers.

Adhere to all labor laws.

Follow and enforce all of the company policies and procedures; food safety, allergen safety, cash handling, cleanliness and operational.

Anticipate things that need to be done and help your team members, shift leads and assistant managers. This will create a collaborative and productive spirit among them.

Ensure that the proper use of checklists are being done by the team daily.

Follow and uphold COVID-19 sanitation procedures and standards.

Other duties as assigned.

Customer Service and Menu/Brand Knowledge:

Consistently exhibit and hold team accountable to customer service standards.

Show complete knowledge of Vitality Bowls brand and products.

Educate and engage customers and employees on Vitality Bowls products and services.

Observe the needs of customers and team members and communicate those observations to upper management.

Inventory, Labor, and Costs:

Manage inventory levels daily, complete monthly inventory counts, place orders, accept deliveries, and submit refunds when necessary.

Build out biweekly schedules and collect/maintain team availability.

Meet business and productivity metrics daily during shifts, including sales and budgets.

Identify performance opportunities and collaborate with upper management to create strategies to improve overall store and team member productivity.

Have an understanding of management reporting and what impacts monthly food and labor costs.

Manage bank deposits, petty cash, and cash out reports.

Schedule and follow up on all store repair and maintenance needs.

Implement and manage a store marketing program.

Store Manager Requirements:

Must have reliable transportation.

Minimum of 1 year supervisory experience.

Available to work a minimum of 36 hours per week and all day-parts including mornings, nights, and weekends.

Ability to stand for long periods of time, bend and regularly lift 40 pounds.

Restaurant or food experience preferred.

Food safety certification.

Store Manager Benefits:

Bonus Program

50% off meals while working

15% family discount

Career Advancement Opportunities

$250 Sign up bonus**

Job Type: Full-time

**Sign Up bonus issued after probational period. Must be in good standing with the company

<p><em>I acknowledge that I am applying for employment with an independently owned and operated Vitality Bowls franchisee, a separate company and employer from Vitality Bowls and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, and Vitality Bowls does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Vitality Bowls franchisee.</em></p>