Job Description

*** ALL L.A COUNTY APPLICANTS PLEASE CONSIDER LOCATION/COMMUTE TIME BEFORE APPLYING. ***

We are a growing pet nutrition company looking for a full-time Customer Service Representative to join our team. We provide training so whether you are experienced or new to the workforce, you can succeed with us.

Are you a fast learner?  Have good common sense and people skills? Would you like to work in a fun but fast paced call center where employees can bring their dogs to work?  If so, we would like to hear from you.

Duties/Responsibilities:

• Interact with customers via telephone and email providing information on our products
• Enter orders and maintain customer records in database
• Thoroughly address all customer inquiries, including nutritional aspects of products
• Administrative duties such as verifying e-store orders, and processing returns
• Perform other related duties as assigned

Required Skills/Abilities:

• Outstanding written and verbal communication
• Active listener
• Computer literate and willingness to learn
• Ability to multi-task and adapt to a fast-paced environment

This is a full-time position, Monday – Friday with flexible schedule.

Compensation: Starting Salary $14/hr. + performance-based bonus.  Review after first 6 months.

Must be authorized to work in USA

Company Description

We are a growing pet nutrition company. We are seeking a talented person to add to our team. We have been in business since 1997 and are located in beautiful Westlake Village California