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Customer Service Specialist

Vitesse Recruiting

Customer Service Specialist

Costa Mesa, CA
Full Time
Paid
  • Responsibilities

    Job Description

    IMMEDIATE job opportunity for a driven individual who has a proven track record of performance and desire to work for a well-established organization. We are looking for an experienced ORDER DESK ASSOCIATE for leading provider of competitive LCD gaming, entertainment, photography and business monitors located in COSTA MESA, CA. TEMP TO HIRE.

    Under the direction of the Order desk and RMA team lead, Order desk Associate will be primarily be responsible for processing customer orders in the ERP system, providing order status and shipping details to customers. Process POs to vendors, miscellaneous tasks as needed to meet high standards of customer satisfaction.

     

    Responsibilities

    • Processes customer purchase orders in ERP system

    • Reviews orders for accuracy and completion

    • Provides order status, tracking and backorder reports to customers

    • Processes drop shipment orders by placing POs to vendors

    • Maintains customer relationship by responding to customer inquiries and providing resolution and support

    Requirements

    Knowledge, skills & abilities

    • Excellent time management, analytical and organizational skills; strong attention to detail

    • Strong team player who collaborated well with others to solve problems, flexible and adaptable

    • Good interpersonal skills and communication with all levels of management

    • Relationship builder with effective oral and written communication,

    • Proficient in Oracle, Excel & Word

     

    EDUCATION

    • Bachelor’s degree

     

    COMPENSATION ORDER DESK ASSOCIATE: $DOE

    If qualified and interested in the position, please email your resume relating your skills, background, and experience to the job opening.

    30 CORPORATE PARK, SUITE 106 IRVINE, CA 92606

    ACCEPTING ONLY APPOINTMENTS

    OUR CLIENT IS LOOKING TO HIRE THE RIGHT CANDIDATE AS SOON AS POSSIBLE, TIME IS OF AN ESSENCE.

    Company Description

    Since 1999, we at VITESSE have understood that people are the lifeblood of your organization. You need well-prepared and proficient employees to fill your vital job functions. The problem is that you also lack the time to comb through hundreds of resumes looking for the ideal candidate. We are driven to fulfill placements and execute projects with strict accountability. Our team of experts filters through applicants and presents you with the top 3 most relevant and qualified candidates. Your hiring manager will be saved countless hours of valuable time. The process of surpassing your requests starts with acquiring a complete knowledge of your company’s objectives and culture. By hiring a candidate who is not only qualified but also engaged, that candidate is more likely to be complimentary to your company’s culture and provide lasting value.